Password when i turn the computer on it has the screen for in touch with tomorrow Toshiba screen then goes to a black screen and has a password. The person who gave me the computer no longer can recall the password that she used and I need to be able to use this computer so i was wondering if like the other versions there is a way to get into safe mode without the password to help me reboot or reset the computer without knowing it. Can you help?

Dear beanbean,
This "lovely black screen" is a BIOS password screen. This shows up because somebody has set a boot-up password in the BIOS Setup. If you're lucky, the BIOS Setup is still unprotected, and you can access it as follows:
When you turn it on, look for something that says "Press [button] to enter Setup" or "Press [button] to enter Setup Utilities." Press the corresponding button on your keyboard, and you should enter BIOS Setup.

Now two things can happen. Either you are permitted to access Setup, or you are prompted for the password.
If you can access Setup, navigate to the Security tab and clear all set passwords.If not... then you can either reset BIOS by unplugging the computer, taking off the back, and removing the CMOS Battery (unrecommended), or you can call Toshiba support and ask for the master password (Most manufacturers have a master password, which will allow you to access Setup and remove the boot-up password)
Hope this helps,Ericthecmh

Hi,

Please restart in the safe mode once.And run a virus scan after that turn off your laptop and turn it on again now don't go into the safe mode just start the windows normally,enter your password and see if you face the same problem.

If the screen on your TOSHIBA fails to come on or goes black, it can cause quite a panic, since the monitor is one of the most expensive components. Some A215 models, however, have a problem with the basic input/output system (BIOS) -- a chip on the motherboard that controls the computer hardware -- that causes the PC to freeze and the screen to go blank. To fix a black screen on the TOSHIBA Satellite, perform some basic troubleshooting steps in Windows Vista, then upgrade the BIOS if the steps fail to fix the problem.

1.Press any key on the keyboard to wake the computer. If the computer does not respond, hold down "Fn" and "F1" to check if the instant password feature is enabled. If a prompt appears, input the administrator's password and press "Enter."
2.Hold down "Fn" and tap the "F7" key to increase screen brightness if no prompt appears.
3.Hold down "Fn" and press "F5" to swap displays if the computer is hooked up to an external monitor. The TOSHIBA has several options to cycle through, so it might take several tries to find the correct setting.
4.Hold down the power button for 10 to 15 seconds to turn off the TOSHIBA. Remove the AC adapter from the power jack.
5.Close the lid and turn the TOSHIBA onto its face. Release the battery lock and slide the accompanying tab to eject the battery from its compartment.
6.Touch a bare metal surface to keep the battery safe from electrostatic discharge (ESD), then pull the battery out of its compartment.
7.Leave the battery out of its bay for 15 minutes. Return the battery to its compartment and lock it in place.
8.Turn the notebook over, open the lid, plug in the AC adapter and press the power button to turn on.
9.Log in to the computer as an administrator, open a browser and go to TOSHIBA Support. Select the A215-S7422 from the "Product Support" link.
10.Click "Downloads." Select your operating system, then click "BIOS." Click the BIOS link, then click "Download Now." Save the file to the desktop.
11Double-click the EXE file and follow the on-screen instructions to auto-update the BIOS. The computer will automatically restart when the update is complete.

I hope you find it very helpful. Best regards.

Sounds like the HDD password or Bios password got set.

You may need to talk to the person who set that password to be able to finish booting up the computer.

If that person is not available - you can call the Toshiba 1-800-457-7777. They may want to charge you for the over the phone support - but they should be able to walk you through how to get around the Bios or Hdd password if that is indeed your problem.

Sounds like the BIOS password has been set to prevent unauthorized usage. If you don't know the password, you can't use the computer and it can't be reset except by Toshiba.

If it worked on a computer at the IT person, it is most likely a faulty graphics card in your computer. You may want to get that checked out.

Please vote if this helps.
nLinked
Computer Support Services

Re-load the OS

It may be because of your hard disk damage or OS problem. Try to install a fresh copy of XP from a cd. boot from XP cd and install . 

this is n othing but your boot password...........try any of your password you would have mistakenly type or only one alternative is left if oyur lapyop motherboard is having a flat battery if this is removed and placed again the boot password will be diable........hope this will halp you...............sameeraryan

try this >>>
right click anywhere on your desktop, point your mouse to " arrange icons by" and in the box that will appear click "show desktop icons"