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Fridge freezer the super freeze & super cool lights are both flashing at me like their is no tomorrow, I dont understand why? they aren't in use,i've tried manually switching them off (didn't work) i've checked to make sure the doors are closed properly (which they are) & checked the seal on the doors (which look fine to me)is their really a problem or has it just gone a little neurotic?

Posted by Blue star on

  • Blue star Sep 06, 2007

    the fridge freezer



5 Related Answers

Robert Hirst

  • 833 Answers

SOURCE: Haier HTQ21JSS - Freezer works fine but fridge won't cool

RFGirl, you didn't give me much...that said, try a full defrost of the unit. You probably have a buildup of ice caused by condensation. This is probably because the door seal isn't doing its job well. If the coils that do the cooling are not exposed, you must either wait for a full defrost...about 2 days or figure out how to remove the covering panels and go about melting the ice. If you do, be sure that any heating a hair kept from getting wet. If this happens again, you probably have low gas levels in the'll need a tech. Be sure you unplug the box.

How to check for low gas: Once the unit is defrosted, start it up with the coil covers off...after about 5 minutes, you should see an even coat of frost at both ends of the coils. If not, wait 5 minutes more. If still not, you're low. Alternate method: Go round back and find the compressor...the big black thing. It has a couple of pipes sticking out. The largest is the suction line. Start the unit. Wait about 5 minutes. It will frost up. It should either get dry or form liquid condensate on it if you've got enough gas. If it stays frosted, you're low.

Hope this helps.

Posted on Nov 28, 2007



  • 750 Answers

SOURCE: freezer not working but fridge is


You said,
I opened my freezer today and everything was defrosting. The fridge is working fine. I thought maybe did not shut properly so made sure it was closed and 8 hours later it is still not freezing. The fan is working but the air is refrigerator. HELP!!!

1.Try unplugging the fridge for 5 minutes and then restarting it! This may reset the system!
2.If the freezer is so full that the rear vents are blocked then this may happen. Because the fridge and the freezer share the air!
3. If not then the freezer and the fridge have different controls and the freezer control if faulty!

then you need service. ur site has good service companies in your are for our customers!
Bless You,
please give me a good rating before you sign off!
thank you

Posted on Sep 14, 2008



  • 1 Answer

SOURCE: flashing lights super chill super freeze

this machine has a lot of bad reviews due to them over icing in the rear of the freezer,firstly try defrosting for 48 hrs as the ice is encased with polystyrene taking a long time to defrost,also apparently they have a valve that can be upgraded if you contact hotpoint,and lastly if it ever does run correctly then only fill the drawers so that the food is level (no more)with the top of drawer as this will reduce airflow in the frostfree section,good luck

Posted on Dec 29, 2008


  • 1 Answer

SOURCE: Hotpoint Fridge Freezer FF187e - 3 lights flashing

Hi, I've just fixed this I think! it started making a noise then stopped then the fridge got really warm. In the freezer compartment unscrew the white cover, behind there I found the fan had got ice all around it and ice over a sensor, I have defrosted it and plugged it back in and it is cold again. However the super cool and super freeze are still flashing after several hours, but it is now cold. Better than paying Hotpoint £160 to fix it!

Posted on Jan 28, 2009


  • 1 Answer

SOURCE: Hotpoint Fridge Freezer FF187e - 3 lights flashing

i have just fixed my fridge freezer by following the instruction from KarenBa and GWoman i have also managed to stop the lights (super cool and super freeze) from flashing by turning the temperature to zero on both fridge and freezer so they turn off then holding both super buttons down for about 15 seconds then turning the temperature back up. hope this helps

Posted on Feb 24, 2009

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You will need to unplug and defrost the fridge for a few hours then replug the power. Leaving the doors open allows moisture to freeze on the evaporator while compressor continues to run confusing the control board

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Constant flashing lights

These lights flashing are an indicator that something is wrong with the unit. Once the problem is solved the following steps will reset the lights so that they stop flashing. If you don't believe there is an issue you can try these steps and it will reset if nothing is wrong.

1.) Turn the refrigerator and freezer to 0 this will cause them to turn off.

2.) Hold Super Freeze and Super Cool buttons down for 15 seconds.

3.) Return your freezer and refrigerator temperature settings back to what they were before you turned them all the way down.

If this doesn't stop the lights something is still wrong with your unit and it is informing you of this.

I hope this helps!

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I turned the fridge and freezer off using the circular dials, I then turned the unit off at the mains. Left it for a few minutes and then turned the power back on. I then turned the circular dials to "max" and then depressed the super cool and super freeze buttons to turn this facility on. This time they came on normally (not flashing) and no alarm sounded. The fridge and freezer then started to get cold. Once the unit had been running for several hours I then turned the dials to the 3/4 mark and depressed the super cool and super freeze buttons again to turn them off. Over night the fridge and the freezer appear to be working properly so I hope that my problem is solved. Maybe the unit just needed to "settle" before being switched on?

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you need your heatsinks to be cleaned and new compound applied, also you processor (CELL) needs its solder reflowing.

Give us a shout if you need help.


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