I've got a problem with my phone. It won't turn on. It just keeps flashing the "Hello Moto" welcome screen every 10 seconds or so whenever I press the power button.
I heard that cycling the battery would probably do the trick, but is it positive it works?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I've had this happen twice, both times when I tried to quit during a long web page download. Just taking the battery out briefly won't help though. It has to be out for somewhere between 12 and 24 hours. Probably there's a capacitor or a small battery that has to drain in order to reset some volatile memory.
try hooking it to your pc..have some sort of phone tool on there for flashing..after you hook it up start it in flash mode,you do thius by holding the star key and the palm key at the same time and then pushing npower while still holding the star and palm
you need to turn off the phone then hold the pound and star keys and the power button untill that screen comes on again and then just turn it off and turn it on again the normal way and it should be fixed
Your mobile phone is infected with a virus if you mobile phone is under warrenty claim it or see how to format you mobile phone which will roll back your mobile phone to factory setting this happens when some one use the bluetooth to recive file from untrusted phone or infected phone etc