Question about Motorola Mobility E815

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E815 Won't Turn On

I've got a problem with my phone. It won't turn on. It just keeps flashing the "Hello Moto" welcome screen every 10 seconds or so whenever I press the power button. I heard that cycling the battery would probably do the trick, but is it positive it works?

Posted by l0cth0rp on

  • addisonh Jun 07, 2008

    i was talking on the phone and then lost everything.  full battery, newer phone (4 months).  i tried to turn it back on and got the "hello moto" picture with no sound and then it shut off immediately.  will not turn on when i stick the charger into it (i did this to check if it was the battery... now the phone wont even let me know that it is accepting the charge... black screen...no response.)


  • laura730 Jun 20, 2008

    I just started having the same problem yesterday - I get the HelloMoto screen, but then it just shuts off. The battery is fully charged - phone is about a year and a half old.

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1 Answer

Anonymous

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The charger consists of 4 pins, if one of them does not make contact you get this behavior. Reason is that slot for charger gets dirt in it becuase there are 4 very narrow rectangular holes.

Posted on Sep 20, 2007

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