Question about Creative Labs ZEN V Plus MP3 Player

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My Zen V Plus

My Zen was working fine one day until it froze. It has been froze before and once that happened i reset it...i use a pin and press the tiny button to reset it..but when i did it this time..my player lossed alot of songs..and when i went to hook it up to my computer it charged it but the computer didnt show that it was plugged in..when i went to put new songs on it the Zen V Seris Media Explorer sayed... "your player is not connected.Please connected Zen Seris to your computer...and i havent been able to transfer songs since ? Help Nikki .

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I have the same problem, please help

Posted on Oct 05, 2007

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It happened to me too. Reinstall the software (Creative media explorer e.t.c.)

Posted on Sep 18, 2007

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My mp3 player says it is shutting down but froze on that and will not do anything.
try reseting the device on the back there will be a small pinhole that you can press a paperclip or pin into and reset the device that should fix the freeze

Sep 29, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My mp3 player is frozen and wont unfreeze My Zen Creative MP3 player froze on me, it just keeps showing the shutting down screen and won't do anything else. I had previously dropped it outside and found...
Try pressing the reset button on the side. If it starts up go in to the utilities menu and reset it. That may fix it, or you may need to reload the firmware. You can get the firmware from the Creative support pages.

Cheers

Jan 04, 2009 | Creative Labs ZEN V Plus MP3 Player

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There is a very tiny reset hole on the left side...stick a pin in the hole to reset the player.

Sep 12, 2008 | Creative Labs ZEN V Plus MP3 Player

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You can take it apart and unplug and replug in the battery. this will void any warranty. BE SURE YOU DONT LET THE SCREEN DISCONNECT FROM THE PLAYER. Mine did and i can't get it hooked up and have damaged it in the process. Darn thing works/charges/everyhting though. Just no screen...

Jun 04, 2008 | Creative Labs ZEN V Plus MP3 Player

8 Answers

MY Creative zen V plus 4Gb will not switch on!!!
just throw it away......mine had a similar problem and i tried to disassemble it.....discovered it was refurbished despite the fact that i bought it from argos....

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Creative zen v problems-frozen
I Recently bought a Zen, and it works great. The only problem I found was that it freezes itself from time to time, and the best solution to this problem is on the bottom of your Zen, there is a very small Reset hole. With a needle or a toothpick, gently stick it in, and push lightly. This will allow the Zen to unfreeze, and return back into it's regular mode. All your files will be saved, and kept on to the Zen, so you don't need to worry about losing any of your files.

Any additional help, I'll be glad to answer!

-bananaboy101

Dec 04, 2007 | Creative Labs Zen V MP3 Player

2 Answers

Creative Zen froze
Try the reset. Poke a paper clip in the hole up by the headphone jack.

Nov 25, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen frozen
Go to recovery mode, and do a disk clean up. If that doesnt work, then you might have to format it.

Did you reset it properly? To reset your zen, put a pen head in the hole under the power button for 20 seconds

Mike

Nov 08, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v plus frosen
Did you hold down the power button while resetting it?

Nov 08, 2007 | Creative Labs ZEN V Plus MP3 Player

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I'm facing the problem too. The only thing you can do is push a pin or straightened paper clip into the Reset button. But dont push too hard as you might spoil the thing. So its good to bring a safety pin along, just in case.

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My mp3 player says it is shutting down but froze on that and will not do anything.

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