First of all it's a side by side,seems without warning,both fridge and freezer stopped working,the fan constantly run,I never hear the compressor turning on,like it use to,the coils are clean,I found a little ice on the back wall of the freezer and removed same,I reajusted both temp controls,results were the same.What could be the problem?
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Try this test. Set a window fan behind the fridge to constantly blow air across the lower coils at the floor. If the fridge works well after a while of this, then the lower fan on the fridge needs replaced. Sometimes though, after a while, the fan will finally start working again because the cycle has finally corrected itself with the test. Leave the window fan run on low for a few days before removing it. The hum you hear is the compressor moving the coolant and is supposed to do the hum sound. That's good. Now once the fridge is working, and you still have a good freezer section and not cool enough below in the fridge for you, there is a knob that sets the cool lower by opening flaps under the freezer to let more cold down to the fridge area. Set this knob to colder and the flaps will open more.
I think it's the freezer fan that stopped working,open the freezer and see if it goes you should hear it running and even see.This fan allows the cold air into the fridge compartment,without it it takes ages for the fridge to get cold.I've got the same problem if you find the motor online let me know on [email protected]
Most likely, if you can hear the compressor running, the fan inside the freezer is not working. When the compressor is running, open the freezer and listen for the fan running. If you don't hear it, locate it and, with a voltmeter, test for voltage across the terminals. If you have voltage present, replace the fan. You can buy replacement fans at a local appliance parts store, internet parts suppliers, even ebay.
Is the fan that moves the air from the freezer to fridge running If there is a switch in cabinet somewhere the freezer door would contract it, with door open push in switch hear the fan both are good. Don't hear fan check evaporator or freezer fan and that switch it may be a duel switch open light closed fan run. Tricky there are light switches, when out light on or when switch is in its lights out
Check the back wall of the freezer for ice buildup.
If yes, a defrost parts problem.
Check the freezer fan. Is it running?
If no, replace the freezer fan.
Check the condenser fan at the compressor. Is it running?
If no, is compressor hot?
If compressor is hot replace condenser fan motor.
If compressor is not hot.
Replace the compressor start relay.
could be due to ice build up jamming the fan. take back panel off and check for ice. if ice present the defrost system has failed. also on some models, the fan stops when door is opened. check door switch is operating