Question about Palm TX Handheld

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Touch screen not responding

Touch screen has been losing calibration over past month now has stopped working completley. Can't input or extract data without using nav keys. Started when fell out of top pocket onto car floor, not a hard fall but wondered if the touchscreen had a plug inside or something that could have started to come lose. Product is 1 1/2 years old and has been cared for like a baby. Really annoyed if it is broken as expected long term use by quality manufacturer. This should not be the case on this item would appreciate any help available.

Posted by thesi on

  • Anonymous Mar 01, 2009

    Problem started when I lost calibration slowly over time with the stylus. I tried to recalibrate it, and the TX locked up. I am password protected to access the data in the TX and entering the pasword number can only be accomplished with the stylus. So, I can't get into the TX at all. I've tried hard reset with no success.

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I have a tx and have heard of this problem happening. Try hotsyncing to make a backup, then copy your folder so you backup is in a safe place. Then do a hard reset to put it back to factory default. Charge it fully and then run the digitizer again. The reason I suggest these steps is sometimes bad applications can muck with the screen sensitivity. If that doesn't work it may be a hardware problem. Hope it's still under warranty.

Posted on Nov 10, 2007

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