I am getting an ice buildup behind the vegetable and fruit draws with water leakage running out above the bottom freezer door. Behind the produce draws, on the back of the refrig. are 2 angled down tracks meant to catch water and direct it to a small ribbed plastic tube that seems to extend to the floor pan. Recently after chipping away the ice in the refrig, I noticed that that tube was frozen solid. I poured hot water throught it until it was opened and I didn't have the problem for a few days. Then the situation reoccured. Obviously, the water is condensing in the track and because the tube is frozen the water is overflowing and freezing. Doors seal fine. Can you help?
Same problem. had a coil installed about a year ago and it worked for a while. now, the problem is back :0 I guess I will have to put a reminder on the calendar to use a hair dryer every couple of weeks and NOT put veggies in the veggie drawer. Maybe Juice boxes?
I think the tube is clogged with gunk. Had the same problem and it recurs every 2-3 years. Blow the tube out with compressed air. from inside the refrigerator at the drain port. Insert the air compressor wand in the port and blow in the compressed air.
Seems to be a common problem with these units. You can get a drain tube heater ( got mine from an online refrigerator parts distributor), though may not totally solve problem. Some suggest running a copper wire through tube - supposed to conduct just enough heat to keep tube from freezing.
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Right hand side wall in the freezer - take a look- any frozen water or moisture? Need check a drain line, usually defrost heater inside the freezer wall getting bad and draining water just freezing inside of it.
The drain line has been clogged. There is actually a defrost heater kit for that problem if you can get the obstruction out. Did you call factory at 800-222-7820 or a local factory authorized servicer? The drain is accessed by removing the fan shroud and evaporator cover. There are a number of of phillips head screws that hold this in place. Once you have removed the two cover you will see the drain tube on the left side of the unit. I use a hair dryer to start defrosting the tube. If you have another freezer in the house it is easier just to turn the freeezer section off for a day or so. I use nitrogen to blow the line out from the bottom once everything has defrosted. Test for water flow, then put unit back together. Call the factory at the number above for the heater kit part number and they will also give you the local authorized parts supplier. The locator web address is http://subzero.com/locator/locator.aspx?type=0&zip=Zip%20Code
if you pull out the vegetable drawer, you will notice a vent on the left side in the back. get some tape ( I use aluminum tape ) and cover the bottom half of the vent, that will help keep your vegetables from freezing. that should solve your problem. Joe
Ice maker was intermittent at best - ice was often just a shell. After
two failures to correct we had the ice maker (a Whirlpool - on a Sub
Zero - Go figure) replaced. Then the paddle that detects the ice level
broke. Next step a new GE.
I had a similar issue that started about a year ago with my Sub-Zero 550. My freezer gasket actually tore after several times of freezing closed. I thought that a new gasket would solve it, but a second but related problem developed where I was getting alot of condensation under the left side of the unit, with the water dripping onto the floor...eventually staining the hardwood floor in front of the unit.
I traced the problem to a clogged condensation drain pipe in the refrigerator. It is a corrugated pipe that drains a trough behind the crisper drawers. My pipe was clogged with black sludge and frozen down below. The condensation in the fridge would overflow out of the trough and leak below the crisper drawers, down out through the gasket.
To resolve, I used a piece of solid thin wire folded in half and twisted with a small loop at the end to fish out as much sludge as I could. Then squirted hot water into the pipe until it totally unclogged. I believe this will solve the problem without any need for a heater underneath the unit. The 550 worked fine for 4-5 years before this happened.