Question about HP DeskJet 920c InkJet Printer

Hp deskjet 920c

I had what I thought was a paper jam. I removed the paper, and it was not torn. Now the printer is blinking (the orange middle light) and won't print anything. I took it apart, nothing there. I rebooted, stil nothing, I can't make it print. Can you help me?

3 more comments
Anonymous Dec 01, 2007

When I switched the printer on this morning the middle light started to blink indicating that the ink cartridge(s) are empty. I checked the ink state on screen and find that both cartridges are at least half full. I replaced all cartridges (twice) with new full ones but the light continues to blink and I am unable to print anything. I reinstalled the 920c software but it seems that the fault must lie in the actual printer itself. I also cleaned the printer as there was rather a lot of ink sloshing about in the lower part of the printer. The printer was OK last night when I used it. Any ideas. Posted by Bob Coombs
jsous Dec 13, 2007

I thought i had a paper jam and the left light is blinking. i put a new ink cartrige in eariler today and printed a couple things before this happened. now i can not print at all. I also can not get the left light to stop blinking...
nohpsupport Jan 14, 2008

my 920c keeps dumping ink. If I install another cartridge it may or may not print. If it does, it leaves globs of black ink prints a few pages then flashes the empty ink cartridge light and quits printing. If I clean up the mess and put in another cartridge it may or may not print and flashes the empty black ink cartridge light again-PLEASE ADVISE-thanks for your time
hanktheduece Feb 19, 2008

was trying to feed paper into printer while printing a doc - got paper jam - unjammed paper - after that every time i gave print command a window would pop up telling me to replace color print cartridge (i never use color printing just black and white for docs). left side, orange (or red) light keeps blinking. can't get anything to print - just pop-up to reinstall or change color cartridge!

tried shutting printer off, rebooting pc, etc.
Anonymous Apr 26, 2008

same same

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Anonymous

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Do you have a hp 920c driver that can be install to linux mint 4.0...?

Posted on Apr 22, 2008

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BobCoo again
Sorry - I got the blinking light info wrong - it should read - left hand ink light not the middle light - sorry again

Posted on Dec 01, 2007

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On the paper tray look for the cork like(square in shape) moist it with water and all other rubber rollers. try placing an oil on the round bar wer inks moves to lubricate. lastly check the ink bay section inside the printer if it work.How? just open the printer cover and you will hear rolling noise.you can view it

Posted on Sep 05, 2007

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Ive replaced the ink cartridge in my printer and the orange light is still flashing. Ive taken it out and put it back in several times and nothing! HP DeskJet 920C

HI!!!

Check the rear access door, as well as if the top cover is being securely closed, make sure there are no paper jams and that the carriage is not 'stuck'...Press the RESUME button and see that the paper feeds, the carriage should move.

As a Tech, I also open the top cover, unplug the power cord, wait a minute (YES, 60 seconds) and Plug it back in. If the PRINT CARTRIDGE LIGHT continues to blink, open the cover on top again, making the cradle move and then stop.. Locate the yellow arrow and do as it indicates (It will point to a drawing of a cartridge that represents a symptom-perform the task associated with the symptom) other than that, remove and replace it it, making sure it firmly seats. As a last resort, return the cartridge and see if a New one fixes the problem. If these steps are unsuccessful, HP servicing is probably needed.

Hope this helps, Good Luck!

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If all else fails, take the printer to a qualified technician, for more trouble-shooting.

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1. Check to insure the cover is shut down completely.

2. If the "Ink Drop" Icon is blinking you are either out of ink, or there is a problem with the cartridge carrier. So open the cover - the carriage should move to the middle, if not it is bound up somewhere. Check the guides and around the carriage area for gummy labels etc..

3. If the carriage moves to the middle, release the ink cartridges and replace.

4. If the "Arrow" Icon is blinking, this could be a result of a paper feed error. Remove the paper from the tray, open the cover and insure no jams are in the rollers. Shuffle the paper lightly and place back in tray. Check to make sure the tray is pushed completely forward and then press the "Arrow" Icon button until a sheet is fed into the printer.

* * Note: When you are replacing the Ink cartridges and before you remove the tape from the bottom heads, give them a shake to lossen up the ink before installing.

This link will take route you to HP's support and more troubleshooting techniques for your printer.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00013363&lc=en&dlc=en&cc=us&product=304442&rule=35720&lang=en

Hope this helps..

God Bless.......

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1 Answer