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Posted on Apr 06, 2009
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Mitel SX50 Equipment Busy Problem

I have Mitel SX50 Phone for a motel. Every time I have "Equipment Busy" on the LCD screen. I read through manual and reset the console, so I can clear the trunk. As soon as I reset, It is fine for 5 minutes and then again same Equipment Busy sign on LCD screen. When Equipment busy signal appears, it prevents any room to call out local calls. They can only call front desk.

Please advice

  • pateljay69 Apr 06, 2009

    I think you wrote too technical. Do I need to check grounding of PBX? Where can I connect regular phone?

  • Anonymous Apr 18, 2009

    hi, i am gettin eqp-busy. i dont know how to fix it. i tried force realeasing trunk but does not work

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  • Posted on May 31, 2009
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Press "function", then 32. This will clear all alarms and error codes.

  • econolodgela Aug 24, 2011

    thankx a ton!!!

  • Anonymous Dec 06, 2021

    thank you so much...that really helped and worked

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Carl Navarro

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  • Posted on Apr 06, 2009
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The trunks are being held from releasing. Best guess is the telco did you a "favor" and converted the trunks to loop start and the PBX is looking for ground start. You can test that at the frame with a regular telephone and looking at the system programming.

Carl

  • Carl Navarro
    Carl Navarro Apr 06, 2009

    If you don't understand the concepts, it's probably time to call the Mitel service tech. This is a 10 minute job.



    Carl

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  • Posted on Jun 02, 2010
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I have Mitel SX50 Phone for a mote, and i m changing the company verizon which is using ground start to jet broadband which is using loop start... please someone help me out how to reprogram it for loop start

1 Related Answer

Anonymous

  • 426 Answers
  • Posted on Jul 11, 2009

SOURCE: Mitel SX50 busy signal

sounds like ur pstn gateway is the cause check all connections and make sure that the sytem is completely unpowered then plug in restart and test a local call, leave line open and see what it does

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