Question about SanDisk Sansa e250 MP3 Player

I dont kno what happened

Error message at startup says...Not enough space for music DB...must free up 6 MB of space. It has songs on it, but it won't play or even show them.... It was working just fine until this happened....

1 Answer

Timothy D

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626 Answers

You need to remove some music from the device. It needs at least 6mb to create the database. You can either format the device to remover everything. My Computer, right click on the device and select format. Or, open the device and manually remove a few songs. Restart the device and see if the issue is resolved. If not, you can call Technical Support and they can assist you. 1-866-726-3475 Best of Luck.

Posted on Sep 06, 2007

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Hi I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted Sandisk.com and 24 hours after they came up with an answer. If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it. Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player. If not already done, please also update the firmware from this link: http://www.sandisk.com/Retail/Default.aspx?CatID=1368 The 20 seconds on the power button didnt work, but the formation did. Hope this helps. //Cadmann Please bear with my english

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