Question about Cooktops
Please help. Have new (less than 2 year old) JEC9530 electric cooktop. The large right front burner suddenly stopped heating. Just quit. All other burners work fine. Before I call for repair service, wondered if anyone out there might have an idea on how to trouble shoot the problem. Did we burn a fuse? A wire come loose? How do I open the unit up to check? Thanks in advance. Doc
I'm having the same problem with my jec9530. The dual burner just quit working one day. I called jennair and they sent me a replacement "custom control" for free. 6 months later it quit again. I am now considering attempting to put an infinite switch (dual), part #PS786568 in its place. It is not electronic, and it looks like it is used for the jec9536 middle back dual burner. It is only $35, even if it doesn't work like the electronic one I don't care. My wife usually only uses both burners at the same time anyway.
Posted on Aug 13, 2008
I have the same problem right now.
My right front dual burner stopped working, but also the warmer(rear middle) stopped as well.
Has anyone had any luck with Jenn-air?
Posted on Jan 16, 2008
I've had this same problem with my JEC9530, TWICE! Anyone else think it's time for a class action.
Posted on Feb 22, 2008
I've had this cooktop for two years with the same problems and have a warranty with Sears. Sears has been out seven times replacing everything and it still shuts off while cooking. We were told by Sears that they have replaced everything so, there is really nothing they can do. Bascially we are making it up! So, just two days ago we video taped when the burner shut off while cooking and then called Sears and who knows what they are going to do next. The unit is faulty Jenn-Aire needs to recall it. Hope this helped.
Posted on Jan 14, 2008
I'm having the same problem with rf burner turning on and then cutting off by itself. Unit is not 2 yrs old yet.
Posted on Jan 12, 2008
Replace the Custom Control Kit - part # 1194705 from Repairclinic.com. It is the electronic control module for this burner and it costs $151. That's what I did to my 3 1/2 year old model which had this problem, and it worked again. But the new part lasted only four months and is dead again now.
There are quite a few reviews of this product on the web that talk about this particular failure, and it happening mulitple times to some or perhaps most people. No one has a real answer and apparently Jennair (Maytag) are not interested in dealing with it - apart from charging to replace the part.
Posted on Jan 12, 2008
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