Question about Canon NP 6050 Copier

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Error Code E005

I changed the white cleaning web but I still keep getting the same error code. I cannot use the copier.

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  • william galaini Sep 07, 2007

    INFORMATION NOT COMPLETE.

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Have to reset the cleaning web counter and error. Press *, 2&8, * to enter service mode. (*28*). Highlight COPIER, select COUNTER, select MISC. select CLEANING_WEB and press C on the keypad to clear the counter. Press reset to get back to main service menu, highlight FUNCTION. Select CLEAR. Highlight ERR and press OK. Switch machine OFF/ON. Hope this helps, let me know?

Posted on Sep 05, 2007

  • Bleddyn Jones Sep 08, 2007

    Please tell me which information is incomplete and what your machine is doing.

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Hi

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I wish to help you quickly as you are down. I dont have immediate access to the older analog service manual and Canon no longer keeps it on their website.However, E005 has been a common error code for many products, if not all. It means that the cleaning web (which is an item that is "used/consumed "normally as the copier is used.) has run out.The copier should have been diplaying (in small letters on the dispay) "WEB LOW" for quite a while.It needs a new cleaning web.An untrained end user could change this but without instruction most people would not be able to. Its located in the fuser area onder a yellow cover. I bet you can do it !

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When you open the front door and release handle and pull out the Paper Transport fixing assembly. The Web is under the yellow cover on the left side.

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