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Problem in DEll

Hi sir, I have a Dell Desktop machine gifted by my friend. The system is Dell Optiplex Gx150 and service tag is J2m951s. There was some problem in my CD ROM(Laptop size). Some one replace this CDRom with Old one with Compaq made device. Model- ( CD-224E - A44) Part No. 1977047a-44 Serial No. 6948638 Mfd Sep 1999 CT - 718140AD5IE8Z9 P/N : 314118-409 It is working fine But Now i want to upgrade it in DVD combo Drive. One combo drive is available ie..... Toshiba Model No: SD-C2612 mfd : April 2003 ver no. 302 Rom ver : 1315 Serial No: 344M007847 But when i attache this device the system is unable to find this . So, i want to know what is that problem & what will be the solution for this.. Thanks & regards Sanjay Saini +91 9991088475

Posted by sanjay saini on

  • Anonymous Feb 14, 2008

    yes i have the same problem

  • Anonymous Feb 14, 2008

    yes i have the same problem

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  • 12,061 Answers

Generally speaking if the system cannot "Find" the CD/DVD then it has a hardware fault. OR the BIOS doesn't recognize any DVD's. If it is the latter then one may be able to "Upgrade" the BIOS, if the first.. then a New unit is only option. Also check to make sure the drive "Jumper" is set to Master, if it is the only device on that Channel, if not then Slave.

Posted on Sep 05, 2007

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