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I have had this problem and found it to be the tapes are the cause.
Last week this same problem happened and 8 out of 10 tapes are causing this freezing suddenly. the other 2 work fine and brand new tapes work fine too.
Iomega has quite a bit of customer help info:
Click: Other Products
Then Click: JAZ 2GB
Then Click: Windows XP
Then Click: More Answers...
Then type in "search text" area: "insert a disk"
Then Click: Search
Then Click: "Please insert a disk into drive X" error message when inserting or trying to read an Iomega disk
If that website's search engine doesn't help, you can also log into:
and ask the tech support people there.