USB Drive controller

Some usb drives - i.e pen drives - bring up the same message when they are inserted into a usb port. Windows usually installs the necessary software from within your computer. Other pen-drives are plug and play. Much depends on the operating system you have and the age of the usb pen.
It's probably just a question of getting updated drivers for your desktop hard drive. Right-click on the 'my computer' icon. Choose 'properties' Then choose 'device manager' or 'hardware'. Locate where your desktop hard drive is listed and open it. Then choose 'update driver'. Your computer should then search itself for updated drivers (which it won't find..) but it should also ask you if it can access the internet to search for drivers.
Alternatively, go to a website where you can download drivers yourself. Try http://www.iomega.com/support/documents/10425.html
Be aware that your desktop hard drive is now quite old. It won't last forever .. If you've got important stuff on it consider buying a new desktop hard drive and transferring everything to the new one.

A USB hard drive is a portable external storage device that works just like a conventional hard drive. The device is simply plugged into a USB port on your computer as you would connect a flash drive. Unlike a flash drive, however, a USB hard drive can store a much larger amount of data. If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely. Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7). The USB device should be listed as "removable disk" once it is plugged into the computer. If it is not listed among the available drives on your computer, proceed to the next step. Ensure that the data cable is working properly. Sometimes they become faulty due to overstretching age or heavy objects sitting on top of them. Try another USB cable if you have one available. Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive. Reboot the computer if the USB hard drive is still not recognized. Plug the USB cable into another USB port and check to see if the device is detected. If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port. If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem. Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager." For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter." Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives." If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears. Windows 7 First, please disconnect all USB devices and then perform the following steps:

Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.

In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".


Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. If the hard drive that has failed is the same one that you are trying to recover from might the reason that you are getting this error. This could be an issue where the part of the hard drive you are trying to access is corrupt and not accessible which would explain the reason that it would let you access the other partition. Now I have seen cases where Malware can break the link of a Hard Drive. So let's try a couple of steps. Let's go back in to "Disk Management" Lets right click on the partition that you are not able to access and select "Change Drive Letter and Paths" Now try selecting a new Drive Letter. This will restore the path if it has been broken. The external hard drive may have been detected but the device is not working properly. If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced. Hope this helps.

Are you connecting this high-speed ("USB 2.0") device to a low-speed ("USB 1.1") USB-port on your computer? If so, and your computer has a "USB 2.0" port, connect your device to that port.
If not, then purchase an add-in PCI card for your computer, to add "USB 2.0" port(s).

For the USB ports, you may want to verify that the drivers for the "enhanced USB" are up to date and for USB 2.0 or 1.1. USB 2.0 ports are generally backwards compatible for 1.1 devices. The "enhanced" does indicate USB 2.0 controller. 30mins to backup 3GB to your external drive is a VERY long time. USB 2.0 transfers data up to 480mbps, but if you get an error message indicating that the device can perform faster on a 2.0 port, you maybe transferring data at 12mbps which is USB 1.1 speed

To speed up the transferring of data, identify which USB contoller in Device Manager is the USB port you're having a problem with, and delete it from Device Manager. Then, plug in your external drive into a USB port its never used before.

As for the naming of hard drives, Hitachi partners with several drive manufacturers including Dell and IBM.



If you need further help, reach me via phone at https://www.6ya.com/expert/brandon_bf4b4a06876c89a0

if this drive has 2 usb cables you need to connect both. one is for power other is for data. it may be also drive physical damage.

I have the same issue. I have 4 Simpletech Signature 250GB drives. They all worked fine at first. After about six months two of them started connecting at USB 1 speeds. It occurs on 4 different computers!!! The post about it being the computer assumes is wrong. How can it work fine for six months and then suddenly change. Also it occurs on different computers. I have submitted a tech support request with simpletech and will post the results.

If you have a USB port on the back of computer plug it in there. Or use USB extension if it is uneasy for you to plug your pen drive from time to time. From there you can hook up your pen drive much easy.

You can purchase a high-speed PCI usb card. These are generally inexpensive and can be found at best-buy or perhaps walmart.

you can plug your pen drive backside. if its cant work your computer speed is slow.

i am not able to access my pen drive.when i double clik on it ,it says "please insert a disk into drive"