Question about Cuisinart DGB-500 Coffee Maker

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Filter Basket door sticking/ opening during brew

I have been been having trouble with the filter basket sticking closed and opening during the brewing process. I wanted to take it apart to clean it thoroughly but I now understand that is not possible. I removed a screw that I thought might release it but it just held a small plastic cover and spring(beneath the slides.) I can't figure out how that spring goes back in - does anyone have a sevice diagram that could help me figure this out? Thanks!

Posted by sheerluck on

  • 1 more comment 
  • aymee Dec 02, 2007

    We have had the Cuisinart DGB-500 for less than one year and have been experiencing the same problem. On numerous occasions (i have lost track), the filter basket opens during the brewing process. Normally, we have the coffee maker programmed the night before. In the morning, not only do we not have fresh brewed coffee, we have a mess to clean up. Coffee spilled EVERYWHERE. We have changed the carafe, the basket, and the filter, but continue to experience the same problem

  • Anonymous Aug 23, 2008

    Same problem, same spring. Can't seem to digure our how it is

    placed so it puts tension back on the "open button". Need a diagram!

  • ckbuckeye Jan 13, 2009

    I have the same problem and wanted to know if anyone has found a diagram. I unfortunately took out that little screw and I have no idea how to fit the spring back in! If anyone knows where we can find a diagram I would greatly appreciate it!

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Try this site [ nelson appliance dot com] they have parts for just about any kitchen appliance. they may have an exploded diagram for it or can steer you in the right direction for one. try the cuisinart site. cuisinart is in champlain ny.

Posted on Sep 05, 2007

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1 Answer

My filter basket compartment door keeps popping open. During brewing, after brewing, all the time. It is secure! Any ideas?
I have the exact problem, NOT ACCEPTABLE! For an expensive product like rhis!!!!

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DGB-550BK Filter basket won't stay shut when either brewing ground coffee or grinding beans.. With the ground; the basket pops open mid brew and makes a mess everywhere. When grinding beans, I've noticed...
Not a solution but...

Many folks have reported this, the latching mechanism wears out eventually.
We had the problem but discovered that the door on the basket wasn't getting completely closed. Now I make sure it's closed and haven't had any problem since.
Hope this solves your issue - if not, keep an eye on yard sales, we picked up two at different times for $5 and now have parts to swap out - not much help for a failed latch though.
Glad I never paid full price for it, even though it's a fairly good grinder/brewer.

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When you pull the pot out during brewing, the lever swings forward and allows the valve on the bottom of the filter basket to close. This shuts off the flow of coffee to avoid drips. The plastic lever is held in place underneath the valve by two round tab "ears". One of these ears can break off, causing the level to hang at an angle. This means the filter valve never completely opens, even if the pot is pushed in all the way. During brewing, the filter basket can't drain into the pot fast enough and overflows.

I fixed mine by going ahead and removing the damaged lever and then wedging the valve open. The spring loaded valve has a little drip "Spout" which hangs underneath the filter basket that directs the coffee into the pot. You can push in on the back of the drip spout and wedge something into the two slots at the back to hold the valve open. This let the coffee flow freely during brewing.

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Put the handle to the basket, that holds the coffee grounds toward the front.  If it is not facing front it will pop open.

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Try an experiment - brew a test cup, but use only a small amount of grounds in the brew basket (use a paper filter) [or else, put the grounds in the gold tone filter basket]. See if the machine makes coffee (albeit weak coffee). If it does not make coffee, see if the water is draining properly from the brew basket, or if it is leaking over the sides of the brew basket. Also, make sure the lid to the brew basket is completely open and in the correct position.

If you still get water only in the caraffe, replace the brew basket. The part costs about $11.95 with shipping - or even call Cuisinart to see if your 3-year warranty will cover the issue.

-Tha Mp3 Doctor

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How do I make coffee with a Grindmaster Pourover Coffee maker?
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3) Slide the brew basket into holder.
4) Place empty decanter on warmer located directly under the brew basket and turn corresponding warmer switch ON.
5) Pour decanter of fresh water through pour-in opening at top of brewer.
6) Hot water will be delivered through the sprayhead. This distributes the hot water evenly over the coffee bed within the brew basket. The coffee will drain from brew basket into the container below.
7) Red light indicates warmer is ON.
8) Before brewing next pot, remove brew basket from brew rails and dump filter into waste basket.

Please rate this a fixya

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It sounds like you were using the gold permanent coffee filter in addition to a paper filter. You should use one or the other.

The gold permanent filter must be cleaned between each brewing cycle.

Try this:

1. Remove the filter basket from the coffee machine.

2. Remove the gold permanent coffee filter from the basket.

3. Clean the basket thoroughly. Ensure there are no grounds clogging any holes.

4. Insert a new paper filter only into the basket. Do not use the gold permanent filter for this test.

5. Fill the water reservoir with the desired amount of water.

6. Add the desired amout of coffee grounds into the paper coffee filter.

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8. Ensure the glass carafe is placed correctly in its position on the heating plate.

9. Turn the Function Knob to "BREW", then flip the Power Swich to "ON"

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Cuisinart DGB-500 Filter basket opens during brewing process
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