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I presume the machine has its own telephone line. Lift the handset and make a telephone call. Can they hear you ok? Can you hear them OK? If both ok then have them ring the fax and you answer it with the handset. Can they hear you ok? Can you hear them ok? or can you hear crackle on the line or any other strange high frequency noises? If you hear these noises then your telephone company will need to clean the line. Thats usually why this problem arises. the SF5100 was Samsungs best fax in my opionion. It did not suffer from any problems except wear and tear like all machines.
Reset all settings of fax to factory defaults. For that press menu button of printer and enter in fax settings reset all settings to defaults. Then restart printer. Also change phone line cable Then check. My chat session is disconnected because of power failure . Let me know if you need further assistance.Thanks.
press the setup button and scroll down to tools. in tools there should be an option that says run fax test. that would give you a printed page as to which part of the hardware of the printer or the fax line failed.
What your error code means is(look below)
There is too much noise on the line
for a valid connection between two fax machines to complete. The noise
problem might go away over time.
the fax reception at a different time when telephone line conditions
have improved. Call the telephone provider if line conditions fail to
The machine is calling for legal sized paper and it thinks it has it in the paper tray. Check the back stop that is inside the paper tray. It should be a green guide that is closest to you if you pull the tray out. You may have to lift up a flap on the end. Make sure that the paper stop is on the correct paper size for what is in the tray. Hope this helps. Let me know if you need any more assistance.
fax error 232 indicates a communication failure between the sending and receiving units. I'd check for line noise on the phone (you can hear it as cracks and pops) If your fax line is not dedicated, any noise from another phone pickup or an answwering machine can cause the failure.
It seems that the protocol is failing. Just check, by printing a receive report. If there are errors it is after the check frame. If no errors, it is failing before the check frame. In either case, 1st aid is to listen using a handset for noise or static on the line. If the line is clear, then you will have to call service to change the tx/rx attenuation.