Question about RCA TH1101 MP3 Player

1 Answer

RCA TH1100 I have been using my MP3 for weeks now. Yesterday, I plug it up to my computer like normal and the player automatically comes and starts playing songs. It is as if the player is not connecting to the computer (normally the USB connector prompt would come on). what do I do?

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  • Anonymous Nov 13, 2007

    rca th1 101 mp3

  • Anonymous May 10, 2008

    I have had the rca pearl since Dec 07 and I have songs downloaded on it . I would like to add some more to it . When I plugged it in to my computer is says " device not recongized". I have tried rca's faqs, the user guide.

  • Anonymous May 24, 2008

    i've been using the rca th1100 for 1-2 months now. i had approx. 72 songs when it turned off. when i turned it back on only 16 were on there. and not all the songs work. about only 7 songs work. when i try to plug it in to the computer. it says "unreadable files corruptted"

  • Anonymous Nov 09, 2008

    my media player says pearl detected but it doesn't do anything ! I have used it before and it worked fine so why is it now not working? all my drivers are up dated too..please help ooh and my ports are fine too.

  • xlizard50 Dec 16, 2008

    i plug in my mp3 player and computer says not reckognized

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  • 8,597 Answers

RCA TH1100 Series:
The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes ,format it to FAT or FAT32. - Connect player to computer, click my computer, right click on icon of mp3 player and select format.
You can also format the player in Windows Media Player tiself.
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
You may also want to check
http://support.rcaaudiovideo.com/downloads.aspx?product=25
for any firm updates - the above procedures in some cases undo the original formatting on the player, and a firmware upgrade will be required to replace the Mp3 player's formatting.
-Tha Mp3 Doctor

Posted on May 24, 2008

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1 Answer

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Normally all MP3 players get charged when you connect it to computer.If you want to charge separately you have chargers available in markets can buy those and can charge.
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Is the player working normally otherwise?

If so, then try the player in a different USB port on your computer. When plugged in, the display of the Pearl should say that it is connected to a USB device and it will show up automatically as a removable external drive in your windows explorer.

If not, then upgrade the firmware in the unit and the computer will recognize it again. Download the firmware upgradefrom http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and follow all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
check the box that says "format data" (you can try it first without this checked, it may work and will save your music),
click the start button to replace the firmware.

After I did this, my pearl started normally, and my computer recognized it again.

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One time I replaced my battery and my unit would not go any further than the Pearl logo and my computer would not recognize it. So, I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
check the box that says "format data" (you can try it first without formatting and maybe save all your music),
click the start button to replace the firmware.

After I did this, my pearl started normally, and my computer recognized it again.

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