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Please try to install the Kaspersky internet security 2012 by downloading trail version.
Better to install this in SAFE MODE with NETWORKING . By pressing F8, you can get the options like safe mode, etc...
Otherwise, please remove the harddisk and attach to another pc or laptop externally and SCAN this hard disk completely with Kaspersky internet security 2012. Before you attach this virus hardisk to another system., please install the good system with Kaspersky internet security 2012..
Thanks, that worked! I first spent a half-hour on the phone with the
non-tech support at Intuit and he walked me through that download. What
the download does is update your original QB 2005 RC1 version to the
RC9 version ("Release Candidate") where they've fixed some things (such
as the Flash 7 install problem). Here's what we did:
1.) Removed Flash ActiveX 9 in Add/Remove Programs 2.) Downloaded webpatch from QB site (start here: http://www.quickbooks.com/Help... 3.) Closed QB (couldn't open it anyway) 4.) Installed patch. 5.) Restarted computer. 6.) QB worked!
When you say rebuilt and got rid of the virus, was that a system restore?
Often the viruses do an extensive amount of damage in certain areas, and unfortunatley, QuickBooks and it's dependent files are often trashed to the point of not working correctly.
My best suggestion would be to backup any data you want to save to a cd or dvd, then run a FULL system restore. This wipes the hard drive, and resets it to the specs from the factory. Then reinstall your programs and allow them to update.
It is a pain, but it is often the only way to fully recover from a virus.