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You can download the service manual from the link below:
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No. Factory reset wipes all settings and will require you to enter them again to get connected. You're better off using the help function in the Network Wizard to troubleshoot the problem step by step. If it's a windows machine it might be able to repair itself through this process.
Also, if you need a replacement battery,those sites may helpful:9-cell dell LATITUDE D620 Battery http://www.battery-center.net/dell-latitude-d620-battery.html 6-cell dell d620 battery http://www.brand-new-battery.com/dell-latitude-d620.htm