Can't sync ipod touch

iTunes needs to be ibstalled on your computer, then it will sync your iTouch

http://www.apple.com/support/ipodtouch/assistant/itunes/

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

This happens some times when the soft ware crashes. It is not generally a problem with the ipod directionally. You just need to restore the ipod, and this will put a new version of the software on.

Once at the computer you will need itunes open and your ipod connected

1) Make sure you have the latest vertion of itunes downloading
you can check this by going to { HELP>CHECK FOR UPDATES}

2) On the ipod hold the sleep wake button at the top and the home button on the bottom at the same time until you see the apple logo

3) Once you see the apple logo - release the sleep/wake button but remain holding the home button

4) You will see an error message from your computer



5) click ok - Then the restore button - the restore will take about 15- 20 minutes

Note: if you have previously backed up the ipod it will prompt you to restore from back up in the restore process

6) re - sync your content after the restore is complete

7) after sync disconnect and use

I hoped this helped-

** NOTE: If you get an error while restoring the ipod try and restore from another computer ***

If you enter the password too many times it becomes disabled for security reasons. There is not a master code to unlock it. You will need to restore the ipod and reload from your library or from your back up.

Once at the computer you will need itunes open and your ipod connected

1) Make sure you have the latest vertion of itunes downloading
you can check this by going to { HELP>CHECK FOR UPDATES}

2) On the ipod hold the sleep wake button at the top and the home button on the bottom at the same time until you see the apple logo

3) Once you see the apple logo - release the sleep/wake button but remain holding the home button

4) You will see an error message from your computer



5) click ok - Then the restore button - the restore will take about 15- 20 minutes

Note: if you have previously backed up the ipod it will prompt you to restore from back up in the restore process

6) re - sync your content after the restore is complete

7) after sync disconnect and use

I hoped this helped-

** NOTE: If you get an error while restoring the ipod try and restore from another computer ***

upgrade your itouch to 3.1.3 and try to sync again if it doesnt work let me know what exactly happened or if it gives you any error message let me know

Plug the iPod touch into the computer that it was last synced with.

Once iTunes recognizes the iPod you should be able to unlock it with your password.

If you do not remember your password or you still cannot unlock the iPod, then you should try to restore the iPod.

To restore the iPod:
1) Turn the iPod off.
2) Hold down the Home button and connect the iPod to the computer it was last synced with.
3) Continue to hold the Home button until the iTunes symbol appears on the iPod's screen. The iPod is now in recovery mode.
4) After iTunes has recognized that the iPod is in recovery mode, follow iTunes instructions and restore the iPod.

If restoring the iPod doesn't work, then you will need to call Apple customer support.

bring it back to apple store and get a refund

From Apple Website 1. Restart your computer (yes, you have too)
2. plug in your ipod touch (it should have the usb cord and itunes picture on the screen)
3. open itunes.
4. itunes will recognize the ipod. just ignore the message, and then hold down the home and hold button (on the top) for about 10 seconds, and after you count to 10, release the top hold button, but still holding home.
5. itunes will pick up the ipod, and once it does, release home.
6. Now click restore, and everything should work fine.
(if problem persists, try turning off firewall, and close all other programs)

Have you updated all of your apps? Some of mine didn't work right until the apps had been updated for the new OS

Update and restore error messages on iPhone and iPod touch Last Modified: April 21, 2009 Article: TS1275 Old Article: 307219 Symptoms When trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. You may also see the "Connect to iTunes" screen on your iPhone or iPod touch:


The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Products Affected iPhone, iTunes 7 for Mac, iTunes 7 for Windows, iPod touch, iPhone 3G, iTunes 8 for Windows, iTunes 8 for Mac, iPod touch (2nd generation) Resolution Many restore errors can be resolved using the troubleshooting steps found in this document.
Update to the latest version of iTunes
To see if you have the latest version of iTunes, open iTunes and:
Windows: Choose Help > Check for Updates Mac: Choose iTunes > Check for Updates

Restart your computer Simply restarting the computer can clear up certain issues that could prevent iPhone or iPod touch from being restored. After restarting, try restoring the device again in iTunes.
USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Windows Vista and Windows XP
From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. The ".ipsw" files are what iTunes uses to restore your iPod or iPhone. If those files are unusable, then try deleting them so iTunes can download a new copy of them. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
1. Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. 2. Click the View tab. 3. Under Advanced settings, click Show hidden files and folders, and then click OK.

After removing and reinstalling the latest version of iTunes, try restoring iPhone or iPod touch again in the origonal user account.




As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
If none of these steps work you will need to contact either apple at

1-800-APL-CARE (1-800-275-2273)
Or another service provider of your choosing to get the ipod touch serviced or replaced.




I hope this article is very helpful for you and easy to follow. Good luck :)

make sure you're USB is unplugged. when you're at the screen with the itunes symbol and the usb arrow, hold down the home and sleep button until the screen goes black, at this point, keep holding for another 10 seconds. at this point your screen should look black as if the ipod is off. connect to the computer and itunes shoulds show a message like "itunes has just discovered an ipod in recovery mode" you'll be able to do a restore and regain use of your touch.
if this does not work, message me back.