Question about Whirlpool Calypso GVW9959K Top Load Washer

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My Whirlpool Calypso top loading washer (purchased in June of 2002) is starting to leave brown or dirt colored marks on clothing and sheets (I think they are permanent!) - I don't see any obvious place that this could be happening when I inspect the interior of the washer. Based on the shape and form of the marks, it looks like the marks could be coming from the clothing getting caught under the center agitator thing during the spin cyclet- but I really have no idea where they are coming from.

Posted by danadoug on

  • danadoug Apr 06, 2009

    I never have used cold water for washing - always warm and hot. If I use powders then they leave residue on the dark clothes. Based on some other suggestions, I did wash a white towel with a gallon of vinegar. When the cycle was done, I noticed a film of brown stuff seeping up from where the sidewall meets the bottom plate part - I wiped it off and it was the same color that has been marking my stuff. It doesn't seem right that I can't use softener and liquid detergent - wouldn't that be a flaw in the washer then? Also, just as a note, I called Whirlpool Customer Service today - apparently there was a lawsuit regarding the Whirlpool Calypso and they are sending a repair person to replace the U-joint for no cost...interesting.

  • kpmfire Apr 20, 2009

    I have the same thing happening. It just started a month ago. I put bleach though it and thought it had taken care of it, but today it is back. I have no Idea what to do. Call a service person or just get a new one.

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Run the washer empty with vinegar on the hottest, longest cycle. Usually this is caused from fabric softener and liquid detergent build up. Use powder detergent only and don't use cold water to wash in all the time. Only use cold water for your bright, finer cloths. Cold water use causes detergent build up.

Posted on Apr 06, 2009

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I have the same machine - almost 6 yrs old and recently leaving brown marks. Coincidentally, the agitator got stuck in an awkward position and trapped clothes underneath - when we took the white cap off of the middle part of the agitator there was a thick layer of brown dirt coating the entire inside of the unit (over the screws, etc.). The dirt must have been leaching into the laundry and also got stuck in the seam where the perforated part of the basin meets the top. I have no idea where the dirt could have come from, but if you put detergent directly on the spots before drying the clothes I have been able to get them out without staining. At this point we have opted not to repair the machine and are just getting a new one instead. I am really disappointed by the service and quality of this product.

Posted on Apr 20, 2009

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