Trying to change the tv video and it comes up pg says game mode is locked asking for a password -code

I'd try the reset first. You could try asking their support. They seem to answer every question that they are asked, and the answers seem pretty thorough.
Product Support

Turn your television and Apex DT250 receiver on.

Push the "Menu" button on the Apex DT250 remote control.

Press the remote's "Up" and "Down" buttons to scroll through the menu options. Stop when "Parental Controls" is highlighted. Press the "Right" button to select this option.

Enter your four-digit password. If you have not set your password, use the default code of "0000."

Use the "Up" and "Down" arrows to change or set the parental control movie ratings. You can select from "None," "G," "PG," "PG-13," "R," "NC-17" and "X." Once your setting is highlighted, press the "Right" button to go to the next screen.

Use the "Up" and "Down" arrows to change or set the parental control TV ratings. You can select from "None," "TV-Y," "TV-Y7," "TV-G," "TV-PG," "TV-14" and "TV-MA." Once your desired setting is highlighted, press the "OK" button to save your settings. Once the settings are saved, you will be taken back to the main menu. Press the "Exit" key to exit the main menu.

Hi the problem is not with your password so dont change any settings ok the problem is not your end everybody else is having the same problem, sony are having some down time at the minute to update their servers and software so just bare with them for a couple of hours and it will be back on shortly.
dont try changing any settings as the problem is their end not yours

let me know if you need further assistance or if it still not working in a couple of hours.

their are loads of people asking the same question in the last hour so you are not the only one, you could try going to the sony ps3 web site and check on their for any down time,

ill check myself now and post a message when i find something out ok

plz rate this solution as i have a whole page of unrated posts, thanks

i have just got through to sony and they are doing maintenance on the network so just bare with them and it should be back on shortly ok

i just found out the network is down for 12 hours some lucky people may sign in but will soon be cut off its down till 23:30pm GMT time as im in UK time here is now 19:28 so their is another 4 hours left of down time
12

In your console enter to the parental control menu and try to change it, when asking for password then:

1. Click "I forgot" twice.

2. Go to http://wii.marcansoft.com/parental.psp

3. Copy the inquiry code where it says "Confirmation Number:".

4. Select your "Current Date in your timezone:"

5. Push the "Get Reset Code" button and get your master code.

6. Try to change again the parental control and use the code provided, the code should work as I tested it many times.

NOTE1: the code generated in this page work as well for Wii and DSi consoles.

NOTE2: If it doesn't work the first time, try going to http://www.timeanddate.com/worldclock/ . Change the time/date on your DSI to match that of Tokyo, London, some other location etc and then try again.

Please give the below a try

If you enter wrong password for more then 5 times,it ll ask you to enter the puk number....now call your customer care and
get the puk number...enter the puk number in the space given for password....thats it...problem is fixed
If you had locked your mobile then update the formware all saved passwords will be deleted.

Actually its, 'select' then '7444', and all that does is reset the password.
Press the SELECT button and enter the 4-digit number "7444" whenever the Parental Control display asks you for your password. The old password is deleted.
You will then be prompted to enter a new password, enter whatever number you want, something like 0000, or a number that is easy to remember. If you wish to turn it off, just set it to off and forget about passwords.
Notes
- When you play DVDs which do not have the Parental Control function, playback cannot be limited on this player.
- If you do not set a password, you cannot change the settings for playback limitation.
- Depending on the DVD, you may be asked to change the parental control level while playing the disc. In this case, enter your password, the change the level. When you stop playing the DVD, the playback limitation level returns to the original setting.

After changing DVD settings:
To save your changes, be sure to eject the DVD before pressing the RESET button or turning off the unit with the MAIN POWER switch. Please note that changes will not be saved if you reset or turn off the console without first ejecting the DVD.
Sony Playstation 2 manual, pg. 19

this should solve your problem

http://forums.afterdawn.com/thread_view.cfm/203902

i don't know if you changed the parental control code or not but when it comes to put the code press select and then insert 7444 and it will delete the password and will ask you to put the new one then add any three digit number and then when the movie starts press select and go to setup and then parental control tab and turn it off now there will be no passwords..........

This is the only way to turn "off" parental control lock on the custom setup screen.

1) turn off ps2 with no dvd in drive.
2) turn on ps2 and insert dvd in drive.
3) when it asks about parental password, choose 'yes'.
4) when prompted for password, press 'select'.
5) the prompt will change and say 'delete password'. enter '7444'.
6) enter a new password (0000 works).
7) registration complete, dvd will start playing.
8) once the movie starts, press 'select'.
9) click the 'stop' icon.
10) click the 'stop' icon again (the icon must be gray even when you have it highlighted).
11) navigate to 'custom setup' ('select', setup icon, custom setup icon)
12) move to parental control option, press right directional button, enter password (0000).
13) move down to 'level'.
14) move up to desired level (off is at the top).
15) click 'x'.
16) go back to 'select' menu options, and press 'play'.
17) while movie is playing, eject disk and remove dvd.
18) turn ps2 off using switch on the back, keep off for five seconds.
19) turn on ps2, put dvd back in.
20) happy dance. ;)

When there is a parental code, you have to ring up your tv service provider for the code.