I've used my printer Z816 with Windows Xp and worked fine. After I bought a new computer with Windows Vista, it didn't work anymore. I've emailed lexmark and they've provided a site where I've downloaded the driver (http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:446:0:0&emeaframe=&fileID=11467&searchLang=en&searchLang=en&os_group=Windows%20Vista) for Windows Vista.
But the printer doesn't print. I see it in the printers list but cannot print even a test page. I've tried restarting the PC, plugging unplugging printer cables, but didn't help.
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One, try installing printer without the XP driver. Lexmark may have provided a quailifying driver with Vista hardware setup wizard. If it does not work or wizard cannot locate a driver, try the XP driver.
Beyond this, you may have to talk to tech support at Lexmark or repost here for another expert.
Normally this is caused by the cartridges not being installed correctly.
Please go to the Lexmark site www.lexmark.com. Select Technical support, then search using the Z816 model printer. A new search bar will appear. Place the following number ENUS32244 into the box and hit <Enter>.