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Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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MFC-240c I had a win32.nuj worm, somehow. Before the worm, my printer worked fine. Then, I tried to scan something and it didn't recognize the scanner. It printed but didn't scan when connected to the pc. So I uninstalled the "Control Center3" software and then tried to reinstall it. My virus software kept reporting the Nuj worm when I tried to load one of the exe. files from the mfc operating software, so the software kept crashing. I was later able to delete the worm, and now the software appears to install, but all I can do now is print. I can't scan or copy. I can't seem to find a twain driver and, though it goes through the motions of reinstalling the drivers for the MFC software, I still can't get it to scan. Do you have any idea what might be wrong? I am running Windows Professional (32) on a Dell Latitude laptop. Thanks!

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Anonymous

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Remove all the software. Run the worm cleaner software again Restart the computer Ensure you are off line and the Anitvirus program is disabled. Reinstall the software and follow the instruction exactly. Worms don't eat printers

Posted on Sep 03, 2007

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