I have had this canon A540 Powershot for 6 months... all fine..dont use it an awful lot... have only downloaded photos to pc twice before. Just returned from holiday, and connected camera to pc (windows vista) and ensured interface cable is connected to camera and camera is set to playback setting and switched on as per instructions, but pc will not recognise camera via USB port....tried on Windows xp pc and still the same problem. Interface cable has only sat in the box when not in use, cant quite believe it has just suddently become faulty (although stranger things have happened I guess). Any ideas, as camera has ptp utility on it...tried looking to see if any settings could be changed on camera, but couldnt see anything obvious....thanks
What is ptp utility new to me. I suggest the first thing to do is if you have the software from the disk loaded - you un install it. Restart the computer - plug camera in and set it to upload mode. Windows scanner/Camera Wizard will take you along from there. If it does not change the USB port. Come back with the next move
It does indeed.
PTP threw me for the moment but you are right.
What about a card reader have you considered that approach?
Even trying the card in another computer- simply to prove which bit is playing up
Camera/Card/Computer/Cable
Its one of the four I guess and process of elimination will prove which
As the camera is 6 month old I guess you still have the option to send it back, once you have established where the problem is.
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thanks for responding ptp = picture transfer protocol, means you can plug the camera into the pc usb port and on Windows XP and above, pictures will transfer without need for the camera software being loaded, but you only get limited things that you can do with the pictures using this method... (this worked before) I have uninstalled the software and reloaded with no joy and have tried 4 usb ports all of which I know to work with other devices....looks more and more like the cable or interface port on camera...
thanks for your time, i will give the card reader idea a go I need to look out the receipt/warranty also..its not the computer I know that much as tried it on another one today.....I will update you when I find the solution...
When I connect the USB Cable to download nothing happens. My pc freezes and I must close the Cacon program and re-open. Even after trying that, the pictures will not transfer to my pc.
I am having the A540 for about 7 months. I am having the same problem. That is my PC is not recoganizing the A540. I have Nero Photsmart that instantly recoganize any memory card camera. I have an old Olympus which works perfectly well. but both my PC and laptop (both run XP) is not recoganizing the A540. Changed batery/SD card and tried no use.
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