Installed new color cartridge (Yellow). Machine won't recognize it. It keeps saying no cartridge installed. When I swap the cartridge colors. It doesn't recognize the Yellow cartridge no matter which slot I put it in. The old yellow cartridge (low ink) will also not be recognized in any slot
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in your printer try to press on the restart button and hold it for about 8 to 10 seconds. by the way the ink cartridges that you installed are the genuine ink cartridges, if not then its gonna be normal that it won't detect as new.