Canon Pixma MP500 All-In-One InkJet Printer Logo
Posted on Apr 04, 2009
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Trying to scan photos and nothing is happening

I put the photo in and press scan, then press the option 'save to pc', then start. Nothing happens. I just scanned a document a few days ago and it worked fine, though I have to admit that I was guessing as to how to do it as I've only scanned a few things on it. I'm unable to locate my instruction book to trouble shoot. Thanks!!

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Sanath Kumar V

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  • Posted on Apr 05, 2009
Sanath Kumar V
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Joined: Apr 24, 2008
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In this case u need to update the drivers........
Insert the Software CD to the computer....
Right Click On My Computer.....
Click on Properties........
Go to Hardware......
Click on Device Manager.....
Now on that list u will find a option which will say Imaging Devices Under that u will see ur camera with an exclamation mark(You Can Sometimes see that Exclamation Mark Under Other Devices) if it doesnt have an exclamation mark but it says cannot find driver u can just uninstall and reinstall the software......
But if it has a Yellow Exclamation mark then right click on the Camera click on Update drivers......
Click On Browse my Computer for software..........
Select the CD Rom drive from my Computer........
And click nxt not it will say ur hardware is installed and ready to use....
If u donot see any Exclamation Marks right there just go ahead and Uninstall and Reinstall the Software that would work...........

Good Luck............

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