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Re: unable to clean
Waistinktank is full.
You have to replace the tank by a new one and to reset the maintenance menue. Search google for error 46.
Warning! Do not only reset the maintenance menue without changing the tank! Ink will flow into the printer!
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Normally a Ink System Failure message points to a problem in the printhead of the printer.So,Remove, clean, and reinstall the printhead If it is not working again,then you should contact your manufacturer.
**If you need any technical help on printer then you can reach at here
Start with printer powered off 1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open. 2. Unplug the electrical cord from the printer and wait 30 seconds. 3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it. 4. Lift up the gray arm that surrounds the ink cartridges. 5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder. 6. Close printer cover. Plug electricity back in. 7. There should be a message about checking the ink cartridge on the display (I can't remember exactly what it said but it was something like that). 8. Open printer, lift the gray arm that surrounds the ink cartridge area and reinsert the ink cartridge holder (with the ink cartridges in it). Lower the gray arm. 9. Close printer cover. 10. The display should appear normal now, and you should be able to print again.
try to remove all the cartridges from your printer
and turn it off for a while. Then turn it on and refit the cartridges.
You may have to try a few times before the problem is solved.. for
further information try this link.
If above steps you already tried then follow the link below.
Had the same problem with mine. Printer couldn't even detect the printhead. I removed the ink tanksraised the grey lever and lifted the printhead out. After cleaning the copper contacts with a kleenex and contact spray (penetrating oil), I refitted everything. My i990 now works as new.
E-02 is an ink cartridge error, possible causes incude faulty ink cartridge chip, incorrectly installed cartridge, dirty contacts, ribbon cable not fitted correctly to carriage or faulty CSIC board in the carriage.
Your first step would be to remove all of the cartridges and clean the contacts and cartridge chips with contact cleaner or alcohol wipes. Refit cartridges ensuring that they all click into place and check the ribbon cable into the carriage is secure.
Hope this helps, please take a moment to rate this solution. Thanks.
OK, remove the two screws at the back of the L/H cover and the two near the bottom on the L/H side. Remove the screw holding the small main board cover and remove it and the Fuser cover (top rear cover). Open the front cover, paper tray cover and top cover. Ease the bottom half of the L/H cover away from the printer about half an inch and lift it upwards, you may have to ease the "holding tabs" at the top of the cover. Once the cover is off the Voltage supply board is the big one in front of the main board metal case. Take a good note of where all the connectors go (a digital camera comes in handy here) and unplug all of them. Remove the 6 screws holding the board and remove it. You will now see a round plastic "bung" and just above it is a bracket which holds the sensor. Remove the bracket screws and remove. Clean the sensor and check for continuity in the wiring. Refitting is straight forward reversal of above. If problem persists then the MCU board is suspect and may require replacing. Hope this helps & good luck.
I use a bulk ink system which is not Epson so printer did not recognise the ink supply.
I 1) Turned printer off
2) Removerd bulk ink suppy tanks
3) Fitted Epson ink tanks [ dont matter empty or full ]
4) Turn on printer and let it go through it's start up prcedure
5) Do not turn printer off but do ink change procedure and refit bulk ink tanks
6) Do Nozle Check/Clean/Realignment
I resolved the "remove and check cartridge" issue after reading the instructions at the above address. Most importantly, I replaced both cartridges and the problem was resolved.
The color cartridge appeared to be the issue. It had been in for months and used infrequently.