Question about GE WSM2420T Top Load Stacked Washer / Dryer

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Washer thumps when in spin.

I need to replace or adjust a spring. it seems to be out of balance with no clothes in it. is there a way to solve the problem without buying new parts.

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  • cclans Sep 03, 2007

    alao my heating element is not working.

  • conshuler Nov 30, 2008

    On repairing the "loose spring" or malfunction shock absorber, can all of these be reached from from the service panel or will the "drum" be required to be removed and then remounted?

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Open the service panel and look for a loose spring or a malfunction shock absorber.Replace the deffective one or return it to place. Regarding the heating element- check with a multi-meter for 115/220V on its tags. In case you can read 115/220V you should replce it. If you can't read it,your problem is not the heating element. Let me know if you need for further assistance. Good luck!

Posted on Sep 09, 2007

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With no clothing in the wash tub take the following steps:
1. remove the front cover from the wash tub
2. run a full cycle of laundry and observe the tub's behavior

Potential Solutions:
A. If the tub begins to shake wildly during a full wash cycle with no clothing in it then you will need to adjust the 3 large springs on each side of the tub until the unit is working in a more-balanced position. This is simple to do by hand. If the tub appears to be shaking too far forward, then unhook the 2 large springs in back so they are tighter. Then run a full wash cycle again with no clothing.
* note: there are smaller springs too - you don't have to adjust these to fix your issue

B. If the tub works fine with no clothing during a full wash cycle, then try to load your clothing in a more balanced fashion. For example: if your wash load is only a small kitchen or bath rug then when the unit spins it will spin off balance with a wet & heavy item on only one side of the tub.

C. If you'd like to replace the 3 large springs, I can get you the part numbers. There are specific springs for both sides of the wash tub and they are different part numbers. The full replacement of the 3 large springs can be done by hand.

thanks,
Chris I.

I’m happy to assist further over the phone at https://www.6ya.com/expert/chris_6ddd78f70d3cfe52

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1 Answer

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The thumping could also be a belt issue if it has a flat spot in it, especially if its a Frigidare Hybrid GE. To get to the element, sorry to say it, but will have to remove the drum and front of machine to get to it. Ohm out all the thermostats and thermofuses first. If it has the round element behind the drum (which it should) check the heater wire for breaks. If its a true GE it will have two wires, Frigidare Hybrid will only have one. Good Luck!!! Jim

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