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Sound problem with Aspire 5570

Hi there, My laptop aspire 5570 has normal sound coming out from laptop built-in speakers, but no sound comes out and no sound can be heard when earphones or external speakers are connected/plugged in to the laptop through the earphone hole at the front of the laptop. Can someone please help me? Thanks.

Posted by aporia on

  • 12 more comments 
  • Anonymous Dec 28, 2007

    I have the same problem as above, no sound when digital camera video has been placed in picture file. Have not tried head phones or cd's and will do this now. This laptop is new to me so still trying to work my way around things. Have also searched web for intructions of where is what on laptop!!

  • Anonymous Jun 07, 2008

    same here....

  • PREMVSREE Jul 04, 2008

    I AM ALSO HAVING SAME PROBLEM

  • Anonymous Jul 05, 2008

    I am also having the same problem

  • Anonymous Aug 16, 2008

    same thing on 5570 only works

  • imranzshadow Aug 19, 2008

    I hae the same probelm.....Some times sound comes from SPDIF port and some not.Hwne i insert the headphones or speaker, it says that a jack has been pluged in but no sounds come..Pls ls help me to get this proble sorted.



    Regards



    Imran



    [email protected]

  • Anonymous Oct 02, 2008

    I have the same problem, but it varies between working/not working. Generally I have to reboot the computer with the cable plugged in, if it starts without it then it doesn't recognize the speakers or something.

  • Anonymous Oct 18, 2008

    I have the same problem, when I put the headphone in the second port (middle) one half-way through I hear the sound.

  • afdal Dec 04, 2008

    no sound output when earphone has plug in

  • Anonymous Dec 21, 2008

    I think I having the same problem. My laptop is Acer 5572. At the beginning 1-2 months after purchased it works fine. After that seem the headphone jack problem occurs (sometimes it not works).


    Since, I do a lot short-travelling, I always set my computer in "standby" mode. Now, the weird happens that I do not understand because it is very inconsistent. 1 minute standby then wake-up, the headphone become okay. another minute go standby then wake-up, then no sound. also, in other events such as restarting the computer or shut-down then turn-on the computer.


    I am trying to say that It is unpredictable when the headphone jack will okay and when its will not okay.


    Yeah, at the moment, I just use USB adapter when the headphone jack is not working :-( very troublesome.

  • bennyboii Apr 04, 2009

    i have the same problem with my aspire 5570 and have spent hours on trying ti solve it. i have tryed putting it to standby, and all the other sugestians and none of them worked for me. 


    i need help please

  • bennyboii Apr 04, 2009

    i have the same problem and tryed everthin and can not get it to work


    i realy need help.


    bennboii

  • Anonymous Apr 05, 2009

    Well, it is the same problem, the sound works fine from the headphone one moment, and the next it just doesnt. But the solution of control panel, sound devices, hardware, realtech hi audio > disenable and reenable works fine for restarting the audio.as sugested by someone inhis thread. thankou so much for the solution. god bless

  • suar_hijau87 May 11, 2010

    Hi there,
    My laptop aspire 5570 has normal sound coming out from
    laptop built-in speakers, but no sound comes out and no sound can be
    heard when earphones or external speakers are connected/plugged in to
    the laptop through the earphone hole at the front of the laptop.

    Can someone please help me? Thanks.

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6 Answers

Anonymous

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I had the same problem with my Acer 5570 and I just fixed it. What I did is to go to Control Panel > Sounds And Audio Devices >Hardware >On Devices click on Reatek High Definition Audio >Click Properties > On Devise Usage choose the option Do not use this devise (disable) > click OK >then plug in your headphones, click on Realtek High Definition Audio properties again and click on Enable Devise **with the headphones plugged in**. It worked for me.

Posted on Nov 25, 2008

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Akhyar Salleh

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The simplest but weirdest solution for the same problem i had with my Aspire 5570 is:

1. Plug in the audio jack to the laptop
2. Start menu > Turn off computer > STAND BY
3. Then return back from that STAND BY mode

and walla! i can hear sounds from my headphone again! yeay!! pretty weird though.. hahaha :D

Posted on Jan 17, 2009

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Anonymous

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This is weird. just go to standby mode and come back. the problem is solved but can anybody tell me why this happens?

Posted on Jun 03, 2010

Anonymous

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I had that problem too, but this happens on the old driver, if u download the new driver it will solve your problem the front jack will function, but there's another problem which it will make a very high pitch sound if you maximize the volume. This is what i'm trying to figure out. Also the volume for the new driver is increasingly low. Even the mic on the old driver is not recognize installing the new driver will recognize it but the volume is low also..i think acer should fix this one!

Posted on Jun 05, 2008

Anonymous

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I have a similar problem with my Aspire 5570. However the problem appears only when my notebook is on for a long time ( 5-6 hours ). Rebooting does not help. I need to keep the notebook off for a long time ( normally overnight ) and then the headphones work again but stop after I use notebook for sometime. It is certainly not jack or headphone problem nor it looks like contact problem. But I have not been able to resolve this problem. As a work around I have purchased a USB audio adapter ( USD$ 8 )which takes in microphone and headphone jacks. Sound quality is not as good as the built-in Realtek of my Aspire but it works. I use Skype extensively and therefore need to use headphones. I have found out that by using microphone port of Aspire and headphone port of USB adapter I could totally eliminate echo problems the person at the other end of my Skype connetion experienced. A V Veerkar

Posted on Oct 05, 2007

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Hi, An indication that earphones or external speaker is correctly plug in is when the internal speakers cut-off. I am assuming that you tried & correctly inserted a known good earphone/external speaker to the leftmost of the 3 front connectors. If there is no sound and that: 1. the earphones and/or external speakers are known to be operational/good; and 2, when plugged in to the leftmost/first hole of the front panel the internal speaker cuts off, then it is possible that you have a defective stereo jack inside your laptop or probably a cold solder connection. Since the Aspire 5570 is relatively new, perhaps you can claim for warranty repair or even replacement whichever will suite you best. Hope this be of some help/idea. Post back how things turn up or should you need further information.

Posted on Sep 03, 2007

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