Driver cannot start

if there is a small hole on the panel of your dvd drive push a straightened paper clip inside until you feel it press down this will open up the drive


if your computer came with a motherboard disk the drivers could be on it
click start control panel administrative tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or

select properties general troubleshoot, select driver click to reinstall drivers click update driver
you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

hope this helps

Eject the DVD tray and clean the laser lens with a piece of cotton.

Enter to Setup Bios (Restart the PC and press " F2" key to entert BIOS setup and see if the DVD drive is show in device
restart
In windows..go to control panel
devide manager and look if They are a yelolow mark bnear the DVD drive
Click and UNINSTALL

Restart the PC.
If don´t work , may be the DVD drive is faiulre

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Sounds like driver problem to me... Try to use this tool: Driver Update Software for XP Vista 7 8. Wish you best of luck. Cheers

make sure that the dvd is getting enough power test all leads that are attached to the dvd including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or the drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

Do other CD work? If yes, you have a bad Photo Explosion CD.
If no, then you have a bad CD/DVD drive. You can get a new one for $30 if this is a desktop pc. If you have a laptop an external dvd drive would be the best option if you don't use the DVD drive very often.

CD/DVD Drive Missing In My Computer
1. Go to Control Panel > System > "Click Hardware Tab" > Device Manager > IDE ATA / ATAPI Controllers > Right Click then uninstall
2. Reboot
3. If the problem is still their you will need to remove the upper and lower registry keys. You can do this by following this Microsoft Knowledge base article. http://support.microsoft.com/kb/314060

Sounds like you need a driver. If you follow this link you can download the driver and install it.
http://club.cdfreaks.com/f91/hl-dt-st-dvdrrw-gsa-h21n-driver-198423/

Replace the drive.

if its brand new go and get it checked by warranty.