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printers do not like being left unused for long periods. Some of the color print head may
be blocked. Try several deep cleaning of the print head to see if it can clear
the blocked print nozzles. If none of this works then the print head needs to
be replaced. A new cartridge will not solve this
problem. NOTE the print head is not a cheap item,
you may consider putting the money towards a new and better
When the printer is ready with the green light on, you press and hold the resume button until the green light flashes twice and release the resume button. The printer will print a nozzle check page. If colors are missing you may need a new printhead.
try to wipe it in a wet cloth to remove the clogs on the nozzle that avoid it from jetting...load again your catridge on the carrier or cartridge holder....
and run maintenance page on it ...go to your printer panel and select maintenance and then select clean printhead..to print a maintenance page..or maybe your magenta has have a low ink condition..
you have a blocked print head on the printer. you can try this removed the print head place it small amount of metho this could removed the blockage not always. i deak fix is to replaced the printer head .