I purchased the Kemore Elite Trio and it was delivered on Friday. Two days later (Sunday) I purchased food and ice cream and loaded my items into my new refrig. That was at 1pm. At 9pm the ice cream was soft as if I had left on the counter to defrost enough to serve. I put a thermometer in the freezer and it registerd at 19 degrees, the frig section is reading 50 degrees. On the control panel, the freezer is set for -2 degrees and the frig for 37 degrees. Please help. I have looked thru my owners manual, and it doesn't seem to solve my problem. It also talks about air ducts but gives no indication where these ducts are located. Thanks.
I had the same problem, freezer full of groceries defrosting or crisper drawer freezing produce. Sears Appliance Repair sent servicemen out twice and both times I was assured the problem was fixed. After freezing produce the third time I insisted they come and get the faulty appliance. The replacement has worked perfectly since day 1. INSIST ON A REPLACEMENT
If you are getting water from water dispenser on door, but no water into the freezer icemaker... here is what worked for me (simplified, for i took extra-work steps that were not necessary). pull your kenmore trio (ours is 25cu ft, french-door with bottom freezer, purchased dec 2006) out so you have access to the back. Turn off water supply. Take out two screws that hold water supply to icemaker injector tube on the back of the frige; this is about 2ft above floor, and a straight-shot from back into the icemaker. With screws out, you can take off the rubber boot from the tube, then pull the tube straight out the back. The tube is probably plugged with ice. Turn-off the icemaker (inside the freezer section). Re-insert the tube... give a few hours for temps to stabilize. Then turn on the icemaker, and turn on water supply.
Probably a simpler solution would be... remove everything from frige and freezer. Turn off Kenmore Trio for a day or so (remove power, open doors). Turn back on, and let stabilize for hours, then restock the machine.
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No, it is not a failed condenser. You need to see if the compressor is running though. When it runs you shaould have a fan in the freezer running, a fan underneath the fridge running, and the compressor should be running. I would be willing to bet that either the compressor is bad, or the start relay on the compressor.
There are a lot of things that could be the source of the problem... is there no cooling at all going on in the freezer? Is the back wall of the freezer cold? It could be anything from a fan, to the compressor, to the control board... you need a technician.
I would get on the phone with Sears, and explain the continuing problems you have been having, and they may agree to cover service.
sounds to me as if the compressor is overheating and shutting itself down (the buzzing noise) Once a compressor overheats it throws itself into what is called thermal overload. There are several reasons that a compressor will do this. But you said you turned it off and back on and it worked for a while. If this is so then it is possible that your unit could be low on freon or the coils under the base of the fridge has a lot of debris on them. To clean the coils just purchase a coil brush from your local hardware store and using a flashlight to see, brush all of the debris off the coils. make sure to unplug the unit before doing this. If the coils are clean then you need to have the pressures check on your compressor to see if the proper level of freon is there. An appliance tech should be able to check this for you for a minimal cost. Good Luck