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Anonymous Posted on Aug 08, 2013

Lens immediately retracts & "Lens error" appears on the screen.

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kakima

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  • Nikon Master 102,366 Answers
  • Posted on Aug 08, 2013
kakima
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5 Related Answers

t00nz

CameraR

  • 4738 Answers
  • Posted on Dec 23, 2007

SOURCE: dropped Nikon Coolpix L3

The following blog outlines some repair options for a lens error:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Anonymous

  • 154 Answers
  • Posted on Mar 28, 2009

SOURCE: nikon s200 when camera turned on lens error

You may have a jammed lens assy. When the camera is turned on, camera go through a few stages of processing to be ready to take picutre and if the lens does not respond mechanically, it will give you a lens error. Lens jams due to sand or impact (even unnoticable light impact). If the lens is extended out you can somehow grab the lens barrel lightly with two fingers while turning the power on and nudge it side by side. If this did not help, take it to a reliable local technician for a diagnostic(should be free). Good luck. -james

Anonymous

  • 11967 Answers
  • Posted on Feb 12, 2010

SOURCE: my nikon coolpix s220 has a lens error, as soon as

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Kent Durvin

  • 70 Answers
  • Posted on May 30, 2010

SOURCE: Re Nikon S220 digital camera. Lens error noted -

A tiny bit of grit can jam the gears of the lens. Sometimes a tap can knock it out. Try this at your own risk. Take out the batteries. Don't hit the camera on a hard surface, just use you hand. If it hurts, that is too hard. Try lens down, then all the sides.

Anonymous

  • 502 Answers
  • Posted on Jul 10, 2010

SOURCE: The words "Lens Error" appears on the viewing screen

The lens does not fully extend, that's why it tries again. The lens probably does not extend or retract because of debris or a misaligned gear box. The lens can in about 50% of the cases be repaired without having to replace it. Try to return to manufacturer first. If you're out of warranty, there are third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.

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Related Questions:

0helpful
1answer

How do I fix "lens error" problem described below?

usually caused by particles in the lens advance and retraction mechanism.may need cleaning by expert.but first try to GENTLY pull the advanced lense out up to fully out position.note the word GENTLY,otherwise the camera will be ruined.
1helpful
1answer

Lumix DMC FZ35 Lens Opens and Retracts Continually When Turning the Camera on.

it sounds like it has slipped a gear in the lens.. you could try to manually push the lens in when it comes out and that might reset it but it also might break it.. best is to send it back to panasonic.. is a easy fix
0helpful
1answer
1helpful
1answer

The words "Lens Error" appears on the viewing screen

The lens does not fully extend, that's why it tries again. The lens probably does not extend or retract because of debris or a misaligned gear box. The lens can in about 50% of the cases be repaired without having to replace it. Try to return to manufacturer first. If you're out of warranty, there are third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.
0helpful
1answer

The screen reads "lens error, restart camera. I can not get the lens to retract. I can not get the power to stay on. The cannon screen shows up momentairly - but fades to black and the message appears.

remove the battery, let it sit for at least 2 hours, then put it back. put the batteries back, then gentle push the lens sideways to free its stuck part. if the error still occurs and the lens is not retracting, consult the warranty for the device as the lens assembly gears may be at fault.


regards,

voodoo
1helpful
1answer

Lens will not retract. orange and green lights come on, but preview screen remains dark and lens will not retract when I trun it off.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
May 02, 2009 • Cameras
0helpful
2answers

When I turn on my PowerShot A70, it comes on and immediately shuts itself off and the Error E18 appears on the screen.

Canon Powershot's error E18 has to do with the lens:
If it appears on a black LCD with E18 written on the corner, it is mostly due to the lens getting stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.
I am giving below a link which will help you with E18 problem.

http://www.e18error.com/repair.html

Hope this helps, let me know if you have a proble.
Please do rate and thanks for using FixYa and Best fo luck to get you camera out of E18!
1helpful
1answer

Fawabi

0013 indicates that your camera has a hardware (related to Lens) defect.When dirt gets into the lens mechanism the lens wont retract properly.. You wont believe what i have suggested for a similar problem and it worked! Its a similar lens stuck error..
http://www.fixya.com/support/t240817-camera_error_e45
0helpful
2answers

Error 18

The "E18" error code indicates an error that involves the lens unit or lens cover. This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area: - Hold the camera so that your fingers do not touch the lens unit when you are shooting. - Make sure the camera is off before you put it back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.
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