Print cradel CRASHES!! into the right side of my printer
This started randomly and now is a permanent problem. When my printer is called onto print, (either via front panel or computer) I whirrs and buzzes, then.... SLAM, it throws the cartidge cradle into the right side of the printer. Then gives the obvious message, your print cradel is jammed, clear and hit OK. Hit OK and then SLAMM!! Yikes, it scaring the heck out of my cat, and its not printing. Any ideas? I followed HP suggestion to reset the clutch, but no luck.
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There is a thin, clear plastic strip that guides the carriage & stops it from slamming like that. it is broken sadly. try getting one from ebay and switching it out. We got ours for like $13 shipped
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Hi Erica,Try to shut it off, but if you can't, unplug it. Then try canceling it and plug it back in.
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This is a problem with the formatter board, try doing an nv ram ( turn off the printer and hold down the right arrow and the cancel button, turn the printer back on and continue holding until you see permanent storage init). If this doesn't work call hp tech support 1800 334 5144 and ask for a case number. This printer has a service note which will cover the formatter for 2 years.
Al
but the envelopes in the tray on the right side of the machine... open all other trays.... and attempt to print... it will ask for you to select the tray... in which case you select the mp tray... and print... now for a more permanent solution... call kyocera support and they will walk you through the proper procedures...
Check the ribbon cable that comes out of the back of the print carriage for damage / disconnection. They don't normally wear loose, but it is possible.Failing that, the print engine could have failed, which would deliver duff data to the heads, thus printing rubbish onto the page.
This may noy have a solution. sorry. if the cart actually moves and then it crashes onto one side, your problem could be the printing head. this is much more expensive than a new printer. you may wanna try to change cartridges (both) and see if it responds. sorry to say :S
had a similar problem resolved: if you are on Win XP select <start> <printer & fax> then right click on <hp psc 1110> and then on <extended>; select <send print jobs directly to printer> rather than thru spooler; setting should be permanent but tends to flip once in a while.
I had the same problem with my 7550. I followed this shortcut and so far so good. Be real careful with the strip cleaning and don't use anything but a damp cloth. No solvents.
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