Question about Lexmark Z715 InkJet Printer

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Printer head is immobile

We recently replaced the ink cartridges, and the printer head doesn't seem to move horizontally any more and so we cannot print. The "brown belt" that looks like it should be moving the printer head carriage mechanism moves, but it seems to have disconnected from the printer head and we cannot figure out how to reconnect it. Any help appreciated.

Posted by marcdshapiro on

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CheckitRight

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  • 1,363 Answers

Take a look at the belt closely,

1- there should be grooves,sometimes these belts start to fall apart, the grooves actually start to fall off  and don't grab the printhead.

If you look inside of the printer are there any black pieces? If so say goodbye, It is almost impossible to find replacement parts.

 

2- test by moving the printhead to a different location with it off then turn on to see if it moves.

 

Posted on Oct 24, 2007

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1 Answer

Why doesn't my black ink work in my Epson WorkForce 600 series after replacing the black ink cartridge?
The Epson printer may only use genuine ink cartridges which contain a chip so that you cannot fill the cartridge with ink or use non genuine ink cartridges.

OR

Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

Feb 01, 2013 | Office Equipment & Supplies

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Hi - I have a 3-4 year old Canon Pixma IP4500. The initial problem was blurring in places on black text. Nozzle check showed that bottom half of PGBK grid was missing horizontal lines. Took out the print...
Hello,
one idea is that you rouined printhead with tap water and second idea is to buy new print head or printer.
Note: If you want to replace ink head, be sure to replace purge unit and ink absorber also.

Sep 02, 2011 | Office Equipment & Supplies

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Just replaced genuine ink cartridges with originals, no compatibles and I'm getting horizontal hit and miss lines when I copy a document from my computer. I've tried the nozzle and head clean, turned...
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You need a new printhead,QY6-0049-000, around $50.00.

Sep 17, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

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The print head will not move
Be sure to leave the printer ON if you will change the Ink cartridge. If the printer is OFF the printer head will not move.

Jun 16, 2009 | Office Equipment & Supplies

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Nozzle Clogging & Black Cartridge Leaking
Hi e-margaret. There's a bit of confusion here. Horizontal banding is due to LACK of ink flow to the paper. "Splodging" is due to too much. The former can be due to blocked/faulty print head nozzles or a faulty/empty-ish cartridge, or some less common problem like the waste ink pipe blocked. The latter is usually due to a leaking cartridge.

The first job is to mop up ink slopping around under the print head. Cut some strips of kitchen towel and fold them into 3 layers so you have a strip about 2 cm wide. Place them on the print head track. Turn on the printer, and as soon as the print head moves, pull out the power cord from the back of the printer. Now you should be able to move the print head carefully by hand too and fro over the towels. Repeat this with clean towel strips until most of the surplus ink is cleaned up. Remove the towel strips, replug in the power chord and switch the printer back on. Do a head clean cycle and nozzle check 3 or 4 times. If the nozzle check output looks OK, try a test print of a text document

If things are still not OK, report back on what happens in a new comment. If my instructions are not clear enough, please post a new comment asking for clarification.

Apr 22, 2009 | Epson Stylus C86 InkJet Printer

1 Answer

Colours are not true, grey is brown
You are getting leakage from one color cartridge to another. Do deep cleaning and run nozzle check. You may have been using non-Cannon inks. They can corrode the ink cartridge seats due to inferrior quality ink. You may need to replace the print head. Check out Cannon web site under this printer support. Print head is in the $50 neighborhood.

Feb 10, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Extra horizontal lines on my document.
Have a real good cleanup of the ink that was (presumably) leaking from the old black cartridge. Remove the cartridges from the cartridge carrier and use kitchen paper towel to soak up any ink in the bottom. Give the cartridge outlet holes a dab on the towel as well. Replace the cartridges promptly.

Turn the printer on, and as soon as the print head moves, pull the power cord out of the back. You should now be able to (carefully) move the print head by hand. Place a layer of paper towel on the printer track, and move the print head across it to mop up any surplus ink. Move the print head across to the left out of the way and use kitchen towel to mop up surplus ink in the Print Head parking area.

Now turn the printer on and carry out a cleaning cycle (right click the little printer icon in the bottom right corner of the screen and select clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Are there any extra black lines in evidence now? If so, try another 1 or 2 cleaning cycles and nozzle check. Black lines gone now?

If you still have the black lines, come back with a new comment.

If this information is useful to you, please rate it.

Jan 29, 2009 | Epson Stylus C88 InkJet Photo Printer

1 Answer

Epson Stylus C88 InkJet Printer
Are you confident the new cartridges are full and in-date? Can you confirm that the old cartridges were not removed until immediately before the new cartridge was installed. Did you remove the yellow tape from the new cartridges before you installed them? Were the cartridges changed properly such that an ink charging cycle occurred. Have you carried out any head cleaning cycles recently? If not, do it. Then do a nozzle check print. Any improvement? Yes, but not perfect? If so do a couple more head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat.

If you have already done lots of head cleans with no result, and you're sure you have good ink cartridges properly installed, then you can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head fully into its parking position so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try a head clean/nozzle check again. If still nothing, post a new comment detailing what you have done and the results.

Aug 04, 2008 | Epson Stylus C88 InkJet Photo Printer

1 Answer

Horizontal colored lines through grayscale printed photos
Hi George,

It sound's like an ink-feed issue:

1) Dirty heads, even after cleaning
2) No-ink or poor quality ink
3) Damaged head: some are part of the cartridge, some are not
4) Air bubbles in ink

The test page is typically not as hi-res nor as saturated as a
photo print. The hi-res photo puts the greatest demand on the print head.

The color lines you see are actually lines of missing color,
where the head has failed to deposit ink, so one or two primary
colors are missing from the complete picture.

For example missing yellow will make a blue line.
Missing magenta will make a green line
Missing cyan will make a red line.... etc..

Clean the heads again and again, print again and again,
hoping to flush the system.

BUT, keep in mind that cleaning wastes huge amounts of
ink and tiny little cartridges of ink cost more than many new printers.

Martin

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