Question about Epson Stylus CX6000 All-In-One InkJet Printer

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Not printing When a job is submitted the printer just feeds paper continuosly. Nothing ever prints. When you check the job status it will say 25% complete. I have to turn the printer off for it to stop. I have not yet been able to print from my computer on this device.

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  • NancyH224 Jan 26, 2008

    Same  problem!...Have uninstalled and reinstalled drivers from CD and tried website also (excited to see your suggestion...but no luck). The printer will print a test page ok...but blank pages shoots out when printing from internet or Textedit on Mac. Have to shut printer off to stop it. Keep seeing an error message I-50 on printer preview  screen (??)

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This solved the problem for me. It assumes that you have only one Epson printer. (If you have more than one, you'll have to reinstall all of them.)

First delete your current printer. (Apple menu >> System Preferences >> Print & Fax. Select the printer and delete it.)

1. In the Finder, Go to /Library/Printers (Use the "Go" menu. Select "Go to Folder..." Type: /Library/Printers and click "Go")

2. Find the Epson folder and trash it.

3. Now go to /Library/Receipts and trash EpsonPrinterDrivers.pkg (or something like that; I'm relying on memory)

4. Empty the Trash and restart. (Epson recommends this.)

5. Fetch the CX6000 driver from the Epson site: http://snipr.com/20duf [www_epson_com]

6. Install the software, then restart your computer (even though the installer does not prompt you to do this).

7. In System Preferences >> Print and Fax, click the "+" to add a printer. If the printer is connected directly to your computer, it should automatically select the correct driver.

I went through a series of tedious support calls to get this info. The problem is a conflict between different Epson drivers. In other words, Epson rushed their software out the door without adequate testing, so you have to go through all these extra steps to accommodate their errors.

Posted on Feb 25, 2008

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Two things come to mind. One, ensure that you have a direct connection to the printer (no hub) and that the cable is about 6-10 ft long. Two, it may may be the driver installation. Often deleting and reinstalling a driver from Epson's website may help. Ensure you install the driver FIRST before plugging in the printer.

Posted on Sep 09, 2007

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