Can someone please fix my creative zen? I dropped it and since then the screen is visible but very washed out, with horizontal lines running across the display. Im sure it would be very easy for someone with the right knowledge to repair. Im willing to pay for repair! please help!
I don't think people on here are allowed to advertise directly for their services. There are several websites on Google if you search under "zen repair." Also if you scroll down a bit you will see a little box on this page that says "Repair Service." Just put in your zip code to search for repair services near you.
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The only thing I can recommend is to download the firmware from the Creative web site support page and reload the firmware. If that doesn't fix it, I would recommend contacting Creative for an RMA if it is still within the 90 day warranty period.
Your Zen got bashed. or at least the screen suffered some violent movement and shifted on its moorings. To make it simple... all around the perimeter of the LCD screen, there are electrical contacts for HORIZ and VERT signals which come thru tiny ribbon cable (looks like copper colored ribbon but actually is flat mylar with wire laminations inside) anyway, these are either socketed, soldered or have pressure contacts which make the connection and give you colors in the right places. The connector for an entire HORIZ row came loose, got bent or broke. The only fix is to locate it and either resolder it (difficult without a 'needlepoint soldering iron), reshape that single contact so the right part of the display (HORIZ connection cable) touches its pad again, or replace the display,, socket, or its cabling. I have one with bad HDD but everything else is OK (Display too) which I can sell you cheap. All you'd have to do is pull your HDD, install it in my old Zen, and go.
PM me if you are interested: [email protected].
I say you open it up and re-center it with Crazy Glue. It's likely that the clicker broke off from the chip. Then you can resolder it or have someone do it for you.You can get the instructions on how to open the lid on your Zen player online.
Simply let it sit and let the battery run out. When it's totally battery-dead, plug it back in and let it charge. It will be unfrozen when it's ready. You might also want to try sliding the off button down while you hit reset for a quicker version (doesn't always work)
A line on an LCD, either horizontal or vertical usually means the video driver board is defective or the screen is defective, does it show up as black even on a dark screen? That means a line of LCD "shutter"s is not working and there is a problem that cant be fixed by a reboot or channel change. Bummer.