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When you turn it on, try pressing the F8 key repeatedly and when you have a menu, choose "Safe Mode with network support" and see if you can get to your desktop that way. If so, you will want to scan your computer for spyware and remove them using the software in the links below. If it doesn't work in safe mode, you will need to have your laptop serviced.
start up in safe mode with networking, then try to run malwarebytes as antivirus programs are virtually useless this day in age. If that doesn't catch it try hitman pro and after it is removed run ccleaner to fix the registry. If all of that doesn't pan out you need to do a full wipe/reinstall of the OS on the HDD
Easist way to disable he password is to, restart the Pc, as it is starting up hit F8 key repetitively until you get into the boot menu. Once in the boot menu, look for Start in Safe mode, Once you start the Pc is safe mode You should get to the log on screen, It should show 1 new user, Know as Admin- The password- If there is one will be, admin or admin doesn't work try signing in with out any password.Once logged in go to your control panel and the into User Acct and disable the Password! Hope this helps!
Try with the Last Known Good Configuration. if that does not work. back up imp files frm the desktop, My Documents n C:\ drive. perform a repair installation on the C:\ Drive alone. this should fix the issue. as some boot files are corrupted.
hi my name is gary and i will try to help you with your problem
first of all have you recently added any new hardware to your pc i.e graphics card ..sound card if so start up in safe mode then remove the driver using the add and remove feature in the control panel......if this was the cause of the problem it should now ok