When I work at computer it stop suddenly the screen was not shut down but it was freezen for last movement of mouse and the motherboard still work when I do restart to solve this problem it does not replay must put off power cable to work again it may do it once a day or it may not do it I replace power supply the same problem

Most likely you have swollen capaciters on your motherboard. They are the round barrel components and look at the top of them to see if they are bulging and not flat. If so they need replaced. Or replace your motherboard.
If you think its software download iobits.com free cleaner its a great malware and software program to keep your system running top notch. Also make sure your drivers are up to date. Also uninstall all programs you dont need or use first. Hope this helps.

JUST TRY SOME DIFFERENT MOUSE, IF IT IS WORK YOU NEED CHANGE TOUCHPAD IF NOT SOMETHING WRONG WITH MOTHERBOARD

You may try inserting a wireless or wired mouse in to a USB port to get some activity. As long as your screen comes up, the movement of the screen should be taken over by the mouse and temporarily bypass the touch screen application. You need to go to Acre, at their Web Site and download the drivers to allow the touch screen to operated. If after all your efforts fail; the unit needs a professional technicians services.

Hello
Use external USB mouse

make sure the battery is good ((has full charge))also you make sure the usb device for the mouse is inserted correctly into the usb port (if applicable) or if its a lead
make sure the lead from the mouse has a secure seating and the lead is not bad/faulty
((if applicable)) if this fails to fix the problem you could try it in safe mode
restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
click start control panel administrive tools computer management device manager scroll to mice and other pointing devices you might see a yellow exclamation mark ! or question mark ? or a red x right click to update driver
if your computer came with a motherboard disk the driver could be on it
hope this helps

Try this

shut down the notebook

unplug the ac adapter, remove the battery

press and hold the POWER BOTTON for 60 seconds

put the battery back, plug in the ac adapter

turn the notebook on

hi If able to load win XP or any operating system that mean your system is booting and is in good condition. if there is issue with load of OS in normal mode then you try using last used configuration. follow this steps
1) keep press F8 when bios screen goes off until you see win xp option
2) then choose "last used configuration".
it will try to boot the system even though the system does boot properly then repair the os by booting xp dvd or cd from cd & dvd drive.
i hope this will resolve the issue.

1: Make sure the battery or batteries in your mouse are good.
2: If there is a USB dongle plugged into a USB port on your computer, unplug it, wait 3 or 4 seconds and plug it back in.
3: If the above two steps don't work, shut down your computer completely and start it back up again.
Your problem should be solved:



USB dongle

you need do some thing follow:
1) clean the cpu fan and sink(around there dirdy)
2) check the cpu fan is running and stop ok when power on if running go next
3) check the cpu fan, is there any running and stop then see it run again before the laptop freezen?
4) if the fan not running again before freezen that your fan control circuit out of work on the motherboard need to repair
5) if the fan running control ok that the fan can run and stop and run again. you have to add a EXT cooling base under the laptop
hope to help you solve it

Hello,
This is usually a problem with memory, either video memory or ram. Try another good ram first, if nothing changes, then try a different video card.

Good luck and hope this solves your problem.

Lolita