No ink on paper

Everything works from computer to printer. Problem is that there is no print on the paper! I have reset my computer to earlier settings going back 1 week. Checked to make certain that the cartridge is in place (was replaced appx 3 weeks ago). Cables are okay.

kristi in Jul 20, 2008

The machine "prints" just fine but for there is nothing on the paper. I paid the service repair people to come fix the problem. They simply "hit" the machine and charged me $79. That lasted about 50 copies and the machine quite printing again. So, I hit the %$#@%%^& out of the machine with no luck. Called the repair people again and paid another $79 for nothing. They hit it many times and gave up. Told me to go buy a quality Brother or HP. My Canon has printed about 5000 copies since purchasing. It was very expansive and I am really upset that it is already to be junked. Any advice???? I will need to replace on Monday if no resolution can be found as I must have a working printer. Very frustrating to pay this much for a machine and get a piece of junk.

Kristi

2 Answers

Anonymous

I've tried everything before for months... unplugging, new cartridges, servicing, etc. I've always avoided jarring an electronic item, but hitting the front fixed it! A couple of open-palmed smacks above the paper drawer, and it printed this very page. Apparently, sometimes the cover over the laser sticks shut after replacing the print cartridge, or removing a paper jam. Sounds crazy, but smack it!

Posted on Jun 16, 2008

Anonymous

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1 Answer

Called tech support. Problem seems to be Laser Shutter. Canon will send out tech support within 24-48 hours and with proof of purchased faxed in. However, it's probably faster and easier for me to return the machine.

Posted on Oct 04, 2007

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