I need to remove my fuser to remove a paper jam. Problem is, the picture in the manaul/instructions look NOTHZING like what the inside of my printer looks like! Manual says "4. Move the black locking switches at both ends of the fuser unit forward to the unlocked position." (see http://i16.tinypic.com/67nqgiq.jpg) I am completely and utterly stumped. I see NOTHING that remotely resembles the pictures, and certainly nothing that can even be MOVED to locked/unlocked positions. I do see the green handles and I can lift them up, but I can't remove the fuser. (see http://i1.tinypic.com/624fo5h.jpg) The manual says I need to open latch C, but my fuser unit is on the inside of latch B, and doesn't require me to even open latch C to access. (see http://www.xerox.com/office/6250kb/,case=R1001037637) Need urgent help as I cannot use my print until I remove the one piece of paper stuck under the fuser. Thanks.
2,006 views
Usually answered in minutes!
×