GE Profile PSW26P Stainless Steel Side by Side Refrigerator Logo

Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

1 Answer

Ice maker not working

Our ge profile side by side is just one year old, yet yesterday we noticed that the ice maker is not working. We cleaned out the ice bin from any large clumps of ice and turned the ice maker off then on, and even set the outside panel to "quick ice", and yet today there is no ice. How do we fix this? The water is dispensing okay, so we know that the ice maker is getting water.

Posted by kitchenqueen on

  • 13 more comments 
  • plan4itnow Nov 25, 2007

    I have a similar ge profile... the psc23... I noticed a puddle yesterday coming from under the fridge. Pulled it out and noticed a spray of water coming from the Tube & Grommet at top right back (rear facing)... This is where the water is pumped from the water solenoid (bottom left rear facing. Further, noticed the water inlet tube was solid-ice, blocking the inlet water. Thawed using hair dryer, and pulled out a 2" core of ice. Re-testing, and it's making ice.... However, I ordered a new Tub & Grommet for $8.00, seems it must have a crack in it.. if it sprayed water while plugged and under pressure. Also suspecting the water solenoid is "leaking" water gradually into the ice compartment thereby causing an ice-buildup in the inlet tube where it hits the freezer compartment.

  • rodjoe Dec 09, 2007

    mine is making ice but not dispensing

  • bonairejack Jun 09, 2008

    My GE Profile Artica Side by Side makes ice but the opening from the ice maker to the chute frosts over and builds up with ice preventing cubes to dispense. is this a defrost problem?

  • erd777 Jun 26, 2008

    My GE profile Arctica has the same problem, no ice coming out of the ice maker, tried everything and still does not work. I think that GE should make a recall on the icemaker part of the fridge.

  • Anonymous Jul 06, 2008

    My icemaker has ice in it, but wont dispense any. Haven't had working icemaker now for over a year, and can't find a solution. I really don't want to have to call a repairman if it is something simple.

  • Anonymous Jul 09, 2008


  • mariadlee Jul 12, 2008

    I have the same problem. The model number is GSS25RSEJSS and serial number VG208168. Please help.

  • Anonymous Jul 14, 2008

    Have the same problem with my GE profile antartica. No ice is dispensing.

  • Legna568 Jul 16, 2008

    Our GE Profile, Arctica Stainless Steel Side by Side fridge is five and half years old, it's been working great up until last week when it stopped dispensing ice. Warrantee expired a year ago! Any suggestions before we have pay someone an arm and a leg to fix it? We did try what was suggested on this site but it did not work.

  • mmbbme Jul 18, 2008

    On our GE Profile 23 side by side where the water works but icemaker does not work....We replaced the water filter, as per the lady on the GE helpline. We checked to make sure the gizmo wasn't all frozen up; we shook out ice cube that we felt might be blocking; we added 1/4 cup water to the metalic bottomed ice maker; we tried the on off switch; we tried the lock switch.

  • Anonymous Jul 22, 2008

    Our GE profile ice maker stopped working after about 1 year. This unit was a replacement for a GE artica. They shipped us a Stainless Profile. We have had many probs with both. This one , it seems all the probs stem around the ice maker. GE has been NO help. They wanted to charge us for a service call and parts because they said they replaced the other frig. that had sooooo many problems. I should note that the one they replaced started having problems just shy of having it a year. I would not buy another GE ever mainly because the customer service stinks! I'm going to get the replacement ice maker and replace it myself. I'll let you know how it turns out. I have cleaned the contacs and checked the unit for something jammed or the water flow cloged . all are okt

  • Anonymous Jul 22, 2008

    no ice, no water coming from dispencer

  • Anonymous Mar 22, 2014

    We went on holiday and turned off the water at the main when we turned it back on the ice maker was not working, although the water dispenser is okay

  • Anonymous Mar 27, 2014

    Turned off ice maker for days then turned back on, no change

  • Anonymous Mar 27, 2014

    Turned ice maker off for days then back on, no change


1 Answer


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 291 Answers

Have you felt water in the ice maker or ice cubes thats the only way you know for sure.. just cause water in doors works doesnt mean icemaker getting water.. got different valves giving water to different places Is your freezer temp. right.. has to be right temp for icemaker to work.. check back wall in freezer make sure no frost buildup and if fan working

Posted on Sep 02, 2007


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


I have a GE Profile side by side refrigerator. It has not been cooling very well, it stays between 38-41 degrees. also the ice maker doesn't make a lot of ice and the cubes are smaller in size.

Ice maker want work if freezer bus not around 0F. Are fans running? Is condenser coils clean? Is there any frost build up on inside back freezer wall?

GE profile side-by-side water dispenser works, no ice though

Ice maker bad or the ice maker water valve mounted on the same bracket as the dispenser is bad. These frigs are prone to bad ice makers after a few years.

Water won't flow to the ice maker but does to the door dispenser

make sure that the solenoid valve that lets water into the ice maker is working. you can also double check that there is no blockage in the supply line and at the solenoid.

GE Profile stopped making ice. 2 yrs old

clean the coil behind the fridge or under the fridge (where ever they are) and make sure both fans are running, the one in the freezer and the one underneath freezer needs to be 0 degree F to start ice maker

Ice dispenser does not work and water dispenser works rarely.

the solenoid fell off, where does it go, it must regulate crush ice vs cubed ice. everything works except this

Ice maker is not working

Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting



Layer of frost on the bottom surface of ice maker

during periods of high humidity and or high use, it is not unusual to notice frost on surfaces in the freezer. the ICM is susceptible due to it being metal and having warm(compared to freezer temp) water in it. make sure the doors ar closed tight and nothing is stuck in the gasket area.

GE profile performance tfx30ppz ice dispenser not working

Had the same problem. The water line from the valve to the ice maker was cracked due to heat from the compressor.
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Refrigerators Experts


Level 2 Expert

311 Answers

Jerry Kramer
Jerry Kramer

Level 3 Expert

3933 Answers


Level 3 Expert

3159 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides