Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

1 Answer

Ice maker not working

Our ge profile side by side is just one year old, yet yesterday we noticed that the ice maker is not working. We cleaned out the ice bin from any large clumps of ice and turned the ice maker off then on, and even set the outside panel to "quick ice", and yet today there is no ice. How do we fix this? The water is dispensing okay, so we know that the ice maker is getting water.

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  • plan4itnow Nov 25, 2007

    I have a similar ge profile... the psc23... I noticed a puddle yesterday coming from under the fridge. Pulled it out and noticed a spray of water coming from the Tube & Grommet at top right back (rear facing)... This is where the water is pumped from the water solenoid (bottom left rear facing. Further, noticed the water inlet tube was solid-ice, blocking the inlet water. Thawed using hair dryer, and pulled out a 2" core of ice. Re-testing, and it's making ice.... However, I ordered a new Tub & Grommet for $8.00, seems it must have a crack in it.. if it sprayed water while plugged and under pressure. Also suspecting the water solenoid is "leaking" water gradually into the ice compartment thereby causing an ice-buildup in the inlet tube where it hits the freezer compartment.

  • rodjoe Dec 09, 2007

    mine is making ice but not dispensing

  • bonairejack Jun 09, 2008

    My GE Profile Artica Side by Side makes ice but the opening from the ice maker to the chute frosts over and builds up with ice preventing cubes to dispense. is this a defrost problem?

  • erd777 Jun 26, 2008

    My GE profile Arctica has the same problem, no ice coming out of the ice maker, tried everything and still does not work. I think that GE should make a recall on the icemaker part of the fridge.

  • Anonymous Jul 06, 2008

    My icemaker has ice in it, but wont dispense any. Haven't had working icemaker now for over a year, and can't find a solution. I really don't want to have to call a repairman if it is something simple.

  • Anonymous Jul 09, 2008

    i HAVE THE SAME PROBLEM. JUST TWO YEARS THE ICE MAKER STOP MAKING ICE

  • mariadlee Jul 12, 2008

    I have the same problem. The model number is GSS25RSEJSS and serial number VG208168. Please help.

  • Anonymous Jul 14, 2008

    Have the same problem with my GE profile antartica. No ice is dispensing.

  • Legna568 Jul 16, 2008

    Our GE Profile, Arctica Stainless Steel Side by Side fridge is five and half years old, it's been working great up until last week when it stopped dispensing ice. Warrantee expired a year ago! Any suggestions before we have pay someone an arm and a leg to fix it? We did try what was suggested on this site but it did not work.

  • mmbbme Jul 18, 2008

    On our GE Profile 23 side by side where the water works but icemaker does not work....We replaced the water filter, as per the lady on the GE helpline. We checked to make sure the gizmo wasn't all frozen up; we shook out ice cube that we felt might be blocking; we added 1/4 cup water to the metalic bottomed ice maker; we tried the on off switch; we tried the lock switch.

  • Anonymous Jul 22, 2008

    Our GE profile ice maker stopped working after about 1 year. This unit was a replacement for a GE artica. They shipped us a Stainless Profile. We have had many probs with both. This one , it seems all the probs stem around the ice maker. GE has been NO help. They wanted to charge us for a service call and parts because they said they replaced the other frig. that had sooooo many problems. I should note that the one they replaced started having problems just shy of having it a year. I would not buy another GE ever mainly because the customer service stinks! I'm going to get the replacement ice maker and replace it myself. I'll let you know how it turns out. I have cleaned the contacs and checked the unit for something jammed or the water flow cloged . all are okt

  • Anonymous Jul 22, 2008

    no ice, no water coming from dispencer

  • Anonymous Mar 22, 2014

    We went on holiday and turned off the water at the main when we turned it back on the ice maker was not working, although the water dispenser is okay

  • Anonymous Mar 27, 2014

    Turned off ice maker for days then turned back on, no change

  • Anonymous Mar 27, 2014

    Turned ice maker off for days then back on, no change

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  • 291 Answers

Have you felt water in the ice maker or ice cubes thats the only way you know for sure.. just cause water in doors works doesnt mean icemaker getting water.. got different valves giving water to different places Is your freezer temp. right.. has to be right temp for icemaker to work.. check back wall in freezer make sure no frost buildup and if fan working

Posted on Sep 02, 2007

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