Home phone not working

Hi Pam,
Try these..1...remove your telephone line from base unit and fix it into a working land phone and check whether is it having normal dial tone.If it's having engage tone(beep beep...)remove paralleled phones and re connect to cordless base unit.
2.If line is ok (normal dial tone with full volume) & still display indicates line is busy, your main base unit must be having faulty components inside.Commonly these defects happen in thundering or surges through telephone lines.You have to take full set to a repair shop.
Rana.

Jim

Been a long time since I have seen this phone but I seem to remember a setting like this. Some phones had a long and short setting too.

Mark
Motorola Support


Activate DTMF tones: Menu > Settings > Initial Setup > DTMF When you dial a number, your phone sends it to your network as Dual Tone Multi Frequency (DTMF) tones. To send DTMF tones during a call, just press number keys or scroll to a number in the phonebook or recent calls lists and press Options > Send Tones

Parallel Set indicates that the CS5121 thinks that another extension is in use on the phone line. First check that no other phones are off their hook. (I have a few that can be tricky to hang up.) If you have no other extensions or if they are on hook, then you need to check if the problem is with your VTech phone or with your phone line.

For diagnostics, I like to use an old corded phone. First try a new telephone cord (RJ-11) to the base of your CS5121. Then if the problem persists, try the new phone cord with the test phone. Listen for a normal dial tone. If you hear a fast busy signal or no dial tone, try the test phone at a different jack on that phone line (if you have one). If you still do not have a normal dial tone, find where the telephone service comes into your building. Open the service box and identify the type of connection. If you are lucky, the service box has RJ-11 jacks. Try your test phone there. If you can't test the phone line or the problem persists, contact your telephone company. They will test the line and repair any outside problem for free.

If it is an inside wiring problem, inspect the wires that are in the open for damage. If only one jack is the problem, open the face plate and check for loose wires. There are two types of connections in telephone faceplates: screw terminals or punch down jacks. The wires need to be stripped (enough to go under the screw) and then secured by the screw for the first type. For a punch down jack, you will need a tool to secure the wires. The tool is available at many home improvement stores in the wiring section. See http://www.lanshack.com/wire_phone_jack.aspx for the wiring order for an RJ-11 jack. If the problem is inside the wall, you may want to get a professional to fix the problem. Your telephone company will do this for a fee. If you have a DSL filter as part of your phone line, you may need to replace this. (At my house this is part of the outside wiring and gets fixed by the phone company. My sister has the filter as part of the inside wiring and has to fix it herself.)

If only your CS5121 has a problem, try removing the battery pack from the handset. Next unplug the telephone cable and the power adapter from the base. Unplug the power adapter from the wall outlet, as well. Wait a few minutes, then reconnect the power and phone line cord. Then reconnect the handset battery. Test your phone again. If it still gives you a problem, contact Vtech for service if it is under warranty. These phones are not user serviceable.

I hope this helps.

Cindy Wells

Direct Line:
1.Check telephone line.2.Make sure telephone line is connected in line in port not in extension.3.connect extension telephone phone to the device & check for the dial tone.
Dial the number and observe weather extension phone is ringing?
A. *If extension phone is ringing check display is there any message like "ringing".. wait till fax tone comes,if not check "basic fax settings"... if setting are OK .. Replace formatter
B. *Extension phone is ringing no message displayed on device replace "LIU" card..
If extension telephone is not ringing check telephone line..
No out going faxess:
*Check line is connected though EPABX , if connected Check..prefix setting..
*Check out going..
Best of luck...

helo, check and make sure other phone is not on, looks like it saying that the line is tied up by other phone . If you only have one phone, try disconnecting base from power and remove battery from phone. hope this helps

1. Pick up the receiver on your work phone and wait to hear a dial tone.
   
2. Dial *72 on your work extension phone keypad. You may hear a series of four beeps that indicates the system is ready for you to enter the phone number to which your calls will be forwarded.
   
3. Enter your cell phone number including the area code on the keypad of your work extension phone.
   
4. Hang up the receiver on your work phone.
   
5. Test the call forwarding by dialing your work extension phone from another phone. Your cell phone should ring. If it does not ring , repeat Steps 1 through 4.
   

Read more: How to Forward Calls From My Work Extension to a Cell Phone ' eHow.com http://www.ehow.com/how_6239419_forward-work-extension-cell-phone.html#ixzz16L3AMu3K

I have the same problem, how do I get it off ?

Change the DTMF found in phone settings (Initial Set-up) to either short or long. When this is set to off, the voicemail cannot pick up the numbers you type.