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IT OPENS AND SHUTS, , THE GREEN LIGHT COMES ON, BUT WILL NOT READ IT, I DONT KNOW IF ITS THE SETTINGS, BUT WHEN I WENT INTO THE CONTROL PANEL THE YELLOW TRIANGLEIS ON THE DVD ROM LISTING
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Unable To Eject DVD From DVD-ROM Drive With The Eject The DVD-ROM drive will not open to release the DVD when the button is pushed on the drive. RESOLUTION:
Shut down the program that you are installing or running that uses the DVD-ROM drive.
Wait 10 to 15 seconds, and then open the DVD-ROM drive by pushing the eject button on the DVD-ROM drive.
If the DVD-ROM drive door still does not open, do the following:
Insert a paper clip or small pointed object into the small hole near the button on the DVD-ROM door.
Gently push in the paper clip until the DVD-ROM door opens.
Remove the CD from the drive.
To prevent the DVD-ROM drive from exhibiting this behavior again, follow these steps:
From the Start menu, point to Settings, and then click Control Panel.
In Control Panel, double-click the System icon.
In the System Properties dialog box, click the Device Manager tab.
On the Device Manager tab, double-click the CD-ROM category.
Double-click Toshiba DVD-ROM.
In the Toshiba DVD-ROM Properties dialog box, click the Settings tab.
On the Settings tab, clear the Auto insertion notification check box, and then click OK.
May be the jumper setting is not correct and is not matching with ur harddisk.There is a diagram on the CD drive or the harddisk.try setting it accordingly.
I have this problem with my DVD rom too. I don't know if we have the same ones or not. I took mine apart to try and diagnose the problem, and it turns out that there was this thing inside that wasn't dropping down all the way to allow the tray to slide out, it was staying locked in place.
I was unable to find a cure for this.
However, I found that when I press the button to open the DVD rom, when it fails to open, I give the top of mt computer a slap, and it un-locks the mechanism and the DVD tray slides out properly.
I hope this helps.
you cleared the bios settings by removing the battery. Go into the dell bios at startup F2 make sure it sees the cd rom drive then save and exit should fix the issue
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