Hi- I've got a Thinkpad T23 running XP. Yesterday, the computer hung up while starting up. It didn't go past the wallpaper I normally have on the screen.
I restarted in SAFE mode, and...
1. It asked me if I wanted to log on via my account
2. Got me to the desktop, showing all files that were on it.
3. I deleted the last program I was working with, Belkin Wireless Network Utility.
4. I got my must-have files on to a flash drive.
However, I've still got the same problem starting up normally.
Any sage suggestions?
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If you tried to install the belkin usb wireless adapter, what might be happening is that the device is searching for the driver and stopping your desktop from loading, so remove the usb dongle and do a system restore to the day before your problem if necassary.
Make sure that you install the belkin software first then connect the adapter whe prompted as sometimes the driver can be a bit tricky to install.
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It sounds like a new program is preventing normal shutdown. Typically, programs that do that are spyware. I would start by downloading Malwarebytes' Anti-Malware here: http://www.malwarebytes.org/
Install and run the program and remove the problems it finds. If that doesn't fix your shutdown problem, you can try System Restore. Let me know which operating system you have (XP or Vista) and I can give you instructions about that.
As for losing your hard drive on power off, that is a VERY rare occurrence. I have fixed many thousands of computers and I have only seen that a couple of times. I do it maybe four or five times a day to various systems with no problems. Obviously it's not an ideal way to turn things off, but temporarily its not a big deal.
I would recommend you to boot your system and safe mode and do a system restore...To open your computer and safe mode hit the F8 button on your keyboad when the computer is booting up..click safe mode..and then once you get to safe mode its going to give you an option to restore your computer to another day..after the restore is finish, you should be able to use the computer without any problems...