HP5510 Printer not working

Hi Linda,

1.Open the front cover.

2.Pull out the drum unit and toner cartridge assembly.

3.Open the back cover.

4.Pull the tab toward you to open the rear chute cover.

5.Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull out the paper with the other hand.

6. Close the back cover.

7. Put the drum unit and toner cartridge assembly back into the machine.

8.Close the front cover.

If the error is not cleared, turn the power off on your Brother machine.

If the problem still continues, please contact Brother Customer Service from "Contact Us".

9. Make a test copy. If the machine jams again, try the followings:

10. Make a test copy. If the machine jams again, use new paper from a fresh, unopened ream of paper. If the machine still jams, please contact Brother Customer Service from "Contact Us".



Still having Problem Then follow Us For

Brother Printer Support

Hi, Try pulling out the plug for 1 hour and then try again. Pulling the plug may reset the printer.
Good luck.

Hi,
Welcome to FixYa.
Paper may get stuck or jammed in the printer. Follow instruction below to find and remove jammed paper.
1. Turn off the printer.
2. Unplugged the cable of printer from the computer.
3. Remove all loose paper from the paper tray.
4. Do not pull jammed paper from under the front cover.
5. Press the resume button, If the paper is still jammed maybe there is still some scrap of paper, proceed to the next step.
6. Remove the back door or rear access door.
7. Pull the jammed paper out of the printer.
8. Check to make sure no scraps of paper are stuck in the printer.
9. Put the rear access door back into the printer.
10. Plug the cable printer to the computer.
11. Turn on the printer.
Hope this information will help.
Thank for using FixYa.

Step one: Remove any loose paper

Remove all loose paper from the input and output trays.

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Push the button on either side of the rear-access panel or the duplexer (two-sided printing accessory) and then remove the panel or duplexer.


4. Find any jammed paper inside the product, grasp it with both hands, and then pull it out of the product, toward you.


5. If the product has a duplexer, push the latch on the top of the duplexer and lower its cover.

6. Carefully remove any jammed paper.

7. Close the cover.

8. Reinsert the rear-access panel or the duplexer into the product.

9. Plug the power cord back into the product.

10. Turn on the product.

Step three: Open the top cover and clear the jam

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Open the carriage access door. The carriage moves to the right side of the product.


4. Gently pull the paper out of the rollers.



5. After clearing the jam, close the carriage door.

6. Plug the power cord back into the product.

7. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step four: Clear the jam from paper tray 1

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the output tray and then check for jammed paper in input tray 1.

Use these steps to remove any jammed paper.

a. Raise the output tray.

b. Grasp the jammed paper and pull it out of the product, toward you.

c. Lower the output tray.

5. Plug the power cord back into the product.

6. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, and if paper tray 2 is not installed on the product, proceed to 'Step six: Clear the jam from the automatic document feeder (ADF).'

· If the issue continues, and if paper tray 2 is installed on the product, proceed to the next step.

Step five: Clear the jam from paper tray 2

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the product off tray 2.

5. Remove the jammed paper from the bottom of the product or from tray 2.

6. Reposition the product on top of tray 2.

7. Plug the power cord back into the product.

8. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step six: Clear the jam from the automatic document feeder

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Remove the ADF input tray and open the ADF cover.

4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside.

5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

6. Check the ADF paper path for jammed paper.

7. Check for jammed paper where paper enters the ADF paper cleanout.

o If the paper comes out with gentle pulling, proceed to step 9.

o If the paper does not come out with gentle pulling, follow these instructions.

1. Open the ADF, and then use both hands to gently loosen the paper.

2. When the paper is free, gently pull it out.

3. Close the ADF.

8. Lower the green lever.

Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.


9. Replace the ADF input tray.

10. Check the following to make sure that the ADF frame and parts are secure and correctly set up.

o Make sure that the ADF frame is secure and attached correctly.

o Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.

o Make sure that the ADF pick mechanism is secure. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

Make sure that the two-catch is holding the roller mechanism securely in place and that the stack stopper is in the correct position.

1 - Stack stopper

2 - Two-catch

11. Plug the power cord back into the product.

12. Turn on the product.

13. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Clearing a paper jam in a Lexmark laser printer is an easy thing to do. Laser printers produce high-quality products and are fairly complex machines, but paper jams (in most cases) can be solved mechanically with a little know-how and time. Follow these steps to learn how to clear a paper jam in a Lexmark laser printer.

1. ep 1 Take the paper out of the paper trays. This will prevent any more paper from being drawn into the printer to further the jam.
   
2. Step 2 Remove the cover from the housing of your Lexmark laser printer. This will expose the inner workings of the printer, and you also should be able to see the jammed paper.
   
3. Step 3 Pull gently on the jammed paper. In many cases this is all that is required; the paper jam should move out slowly and smoothly.
   
4. Step 4 Press the flashing paper jam button. This will allow the rotors to turn freely, which will facilitate the easy removal of the jam.
   
5. Step 5 Unplug your Lexmark laser printer if the jam persists. This will allow you to pull more firmly without the gears working against you.
   
6. Step 6 Examine the inner workings and confirm that all paper and shreds of paper have been removed. If the paper tore during the clearing, make sure none remains or it will inhibit normal printer function.
   
7. Step 7 Plug the printer back in, refill the paper tray and try to print again.
   
   • Make sure to use a printer and paper type that are compatible. Consult your owner’s manual and the manufacturer’s Web site.
   • To deal with a large jam, it might be necessary to pull sheets from the middle of the jam in order to loosen the whole thing.
   • Always pull the paper “with the grain” of the mechanism, if possible. Pull it through the printer the way paper normally travels so that you don’t go against the gears.
   • For more serious repairs, contact an electronic store or professional repair person.

hi, Hello... I would like to try my hand at your problem (it sounds familiar and might be solvable). In a case like this, one has to treat a persistent paper jam assiduously: 1. Turn off the printer, and unplug it. Open up the printer completely, by all available hatches etc (-being that it's a laser printer, mind that too much exposure to bright light will spoil the bluish-reddish developer drum, so don't let light onto it more than a minute or so... or less preferably.) 2. Examine the path the paper takes, as it is printed, from the beginning (the paper tray, or sheet feeder, or manual feeder) to the end (the output tray), and all points in between. 3. Wherever there are bits of paper, or fluff, or anything like that, get it out of there! (-and of course, don't touch the drum - but you know that aleady.) 4. If there are any mechanical sensor switches, make sure they are not bent out of position or otherwise 'stuck on'... and if there are any optical sensors you can see, be extra sure there is nothing sticking in them (within the squared-off-U-shape most of them look like that), that would activate them. 5. Can't see anything? Reset your printer, as follows: Turn the printer OFF. (Or if it won't turn off, just) Unplug the printer from the wall or power strip. Leave it that way for 10 minutes. Plug it back in. Turn it on if it didn't turn itself on. Wait for it to initialize. Try printing again.

Hi there,

Here's how to clear printer paper jam.

1. Pull the paper out if it is visible. If not, then open the top of the printer so that the jammed piece of paper is visible.
2. Grasp the paper and pull gently but firmly. If the paper continues to jam in the printer, inspect the rollers to ensure that they are grabbing the paper and pulling it along the paper path properly.
3. Check the paper path for any obstructions, and clear if found. Also, inspect the other parts that the paper travels through, to ensure that they are not dirty or gummy. If any dirt or other debris is found, clean the parts and try again.
4. Close the top of the printer.
5. Place the printer back online. Try the print job again.

Just let me know for further assistant.

pincer

Theres is a spring clutch in the adf that goes out. Once that is fixed it should work just fine.

I had the same problem with my mp 160, I tried to print but the printer only took the left side of the page and the paper got jammed. I pulled it out but I think a piece was left inside the printer. Error message was blinking, but somehow I got the printer moving again. I tried to print again, but this time the printer would take 1/10 of the whole page and stop, even though rollers were moving. My solution for this was to take a piece of thin cardbore(I used a magazine cover), cut it in a shape of A4, put it in printer, printed it and when the rollers start moving I forcebly pushed the cardboard through. Now it seems to work fine.

hi, mezz

try this

There are 2 different types of flashing patterns with those two lights on the printer.
***
Resume light and power light BLINKING ALTERNATELY
Problem: Paper is jammed in the printer.
***
Resume blinking SIMULTANEOUSLY with power light

Problem:
The print cartridge carriage is stuck.

Solution:
1. Open the top of the printer.
2. Remove anything that is blocking the carriage path.
3. Turn the printer off.
4. Turn the printer on.

Problem:
There is something wrong with the printer. (I didn't write it, I am pulling this from actual HP tech documents, so don't blame me on this one) :)
Solution:
Turn the printer off.
Turn the printer on.
If the printer will not turn off, unplug the power cable from the electrical outlet or wall outlet.
Unplug the power cord from the back of the printer.
Wait about 30 seconds.
Plug the power cord back into the wall outlet.
Plug the power cord to the back of the printer.


oke, post in me back

tq
cropp