Copy on my 2179 hp all-in-one

If 22 is blinking in the Scanner LCDThe Transparent Materials Adapter (TMA) may be attached incorrectly or is broken.

1. Disconnect the scanner power cord.
2. Disconnect the TMA cord from the scanner.
3. Verify there are no bent or broken pins in the cord plug of the TMA. If the cord has bent or broken pins, it will be necessary to contact HP .
4. Reconnect the TMA cord to the scanner.
5. Perform a self-test on the TMA. Click here for instructions to do a self-test on the TMA (bps05670) .
6. Check that the TMA is properly positioned on the scanner glass; either reposition the TMA in the positioning plate or reposition the positioning plate on the scanner glass.
7. Reconnect the power cord to the scanner.
8. Attempt to scan.

If 22 "The scanner could not scan" displays on the screen and the Transparent Materials Adapter (TMA) is being used

1. Disconnect the scanner power cord.
2. Disconnect the TMA cord from the scanner.
3. Verify there are no bent or broken pins in the cord plug of the TMA. If the cord has bent or broken pins, it will be necessary to contact HP .
4. Reconnect the TMA cord to the scanner.
5. Reconnect the power cord to the scanner.
6. Perform a self-test on the TMA. Click here for instructions to do a self-test on the TMA (bps05670) .
7. Attempt to scan.
8. If the scanner still does not function, follow the instructions for resolving USB initialization and related communication errors (bps03850) .

If 22 "The Scanner could not scan" displays on the screen and the TMA is not being used

1. Disconnect both the scanner power cord and the USB cable.
2. Perform a self-test on the scanner if it has a built in self-test. Click here for instructions on performing a scanner self-test (c00030441) .
3. If the scanner passes the self-test, reconnect the USB cable and attempt to scan. If the scanner fails the self-test, it will be necessary to contact HP.
4. If the scanner still does not function, follow the instructions for resolving USB initialization and related communication errors (bps03850) .

Pretty self-explanatory, as the image you are attempting to transfer apparently has Digital Rights Management built into the code which will not allow duplication by copy to another device.

replace the Scanner Assembly

One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle with one rubber roller on each side. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.

To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Locate the pick roller and clean the rubber wheels on the left and right with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust or ink build up, reload the paper and plug the power cord back in. The paper should then feed normally.

Next, try this printer self-test by following the steps given below:
1. Turn the power to the printer off by pressing the "Power" button once.
2. Press and hold the "Copy" button.
3. Continue holding the "Copy" button, while pressing the "Power" button once to turn the power back on.
4. Once the light on the "Power" button flashes, release the "Copy" button. This should start the Self-Test.
The self-test should print out a set of black and color bars.
Should this test fail, remove the cartridge and try it again without the cartridge installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, you may have a paper jam, or the printer may require service.
Remove the paper from the printer and check for any obstacles (pens, thumbtacks, paper clips, etc.) or other obstructions. If you don't see any, disconnect the cables from the printer, turn it upside down and gently shake it to see if anything falls out. (Be careful to hold the cover shut during this procedure, and don't look up into the printer while you're shaking it.) In the event nothing comes out of the printer, you may require service to the printer. Stop here and let us know if this is the case, and we can provide you with further instructions.
If the self-test completes without the cartridge installed, run the self-test again with the color cartridge installed. If you find that the cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle white roller. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.
To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Please remove the paper access door from back of the printer and clean the white rollers inside with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust, close the paper access door. Reload the paper and plug the power cord back in. The paper should then feed normally.

Next, I'd like you to attempt this printer self-test by following the steps given below:


1. Make sure the printer is off.
2. Press and hold the "Color Copy" button.
3. While holding the "Color Copy" button, press and release the "Power" button to turn the power on.
4. Wait for the "Power" light to flash off and on.
5. Release "Color Copy" button.


The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.


If the self-test prints, but has lines or smudges or other print quality issues, let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.


If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

you could print a self test page from the printer, you could find the info of no copies printed in that page.
steps to print self test page from the printer are
presss seetup button on the printer and then press 2 and then 4

It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.

Please disconnect and then reconnect the power supply on the printer and make sure it makes a setup noise when the cable is reattached. Will the printer perform a form feed with paper loaded when the purple/silver button is pressed?

Next, I'd like you to attempt this printer self-test by following the steps given below:

1. Make sure the printer is off.
2. Press and hold the "Color Copy" button.
3. While holding the "Color Copy" button, press and release the "Power" button to turn the power on.
4. Wait for the "Power" light to flash off and on.
5. Release "Color Copy" button.

The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, let us know.

I think that the Drivers have failed to communicate.Just try the steps below.


1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP Photosmart c4100)

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Normally when you install the print software you install HP Director or solution centre software that has a estimated ink staus monitor..from user manual

Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Tip You can also print a self-test report to see if your print cartridges might need to be replaced. For more information, see Print a self-test report. To check the ink levels from the HP Director (Windows) 1. In the HP Director (or HP Solution Center), click Settings, point to Print Settings, and then click Printer Toolbox. Note You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. To check the ink levels from the HP Image Zone software (Mac) 1. In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings, and then choose Maintain Printer. 2. If the Select Printer dialog box appears, select your HP All-in-One, and then click Utilities. 3. From the pop-up menu, choose Ink Level. The estimated ink levels for the print cartridges appear.

Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges.
Load letter, A4, or legal unused plain white paper into the paper tray.

Press and hold the Cancel / Resume button and then press the Start Copy Color button
The HP All-in-One prints a self-test report, which might indicate the source of the printing problem.

Please open the below link :

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpu05206

Please copy the entire URL and paste it in a new window of Internet Explorer and press Enter.

Thanks.
Silan