Posted on Apr 03, 2009

Computer cannot communicate with printer

I have changed ports, unpluged and repluged the power and the printer cord.
I have uninstalled and reinstalled the prograge and still get the same error message

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Anonymous

Contributor 19 Answers
Posted on Apr 26, 2009

Anonymous

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Joined: Apr 26, 2009

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Either port or driver problem. you may have to make adjustments in BIOS under peripheral devices. default is auto, change to assign manually and assign a port for com 1, com 2, printer.
reboot
right click MY COMPUTER, PROPERTIES, HARDWARE, DEVICE MANAGER; scroll down to com 1 and com 2 ports (above printer port) make sure no yellow explanation marks which indicate a port conflict. NO PRINTER WILL PRINT.
go to mfr website and download driver for your printer
click MY COMPUTER, PROPERTIES, HARDWARE, DEVICE MGR;
scroll down to printer port; right click; PROPERTIES, click on change driver; browse over to where you download drivers; keep going down the tree until you get to DRIVERS (select the folder with your operating system) click on it to OPEN into dialogue box (in change driver wizard which is open) and hit enter; THE WIZARD WILL INSTALL THE CORRECT DRIVER FOR YOUR PRINTER.
HAPPY PRINTING.

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